Strategic Business Development Manager

About us

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline. Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco‑friendly and affordable as it should be. Today, we’re a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high‑speed journey.

Introducing the Trainline Business Team

Trainline Business helps organisations simplify and optimise business travel through smart, efficient rail solutions. As we continue to grow our presence across key markets, we’re looking for a Strategic Business Development Manager to help accelerate our commercial growth by identifying new opportunities, expanding our customer base and shaping how we go to market. In this role, you’ll work closely with the Global Head of Trainline Business to drive new business acquisition across mid‑market and enterprise organisations. Combining strategic thinking with hands‑on execution, you’ll build meaningful relationships with senior stakeholders, uncover new routes to growth and help strengthen our commercial proposition. You’ll also collaborate closely with teams across Marketing, Product and Customer Success to deliver a seamless customer experience and contribute to the continued evolution of our commercial function.

In this role as the Strategic Business Development Manager, you will:

• Drive sustainable revenue growth by developing and executing strategic business development plans aligned to commercial objectives and pipeline targets.
• Identify, engage and convert new business opportunities across mid‑market and enterprise organisations through targeted prospecting, account planning and relationship building.
• Build, manage and progress a high‑quality pipeline of opportunities, applying strong commercial judgement and maintaining momentum throughout the sales cycle.
• Explore new market segments, customer needs and growth opportunities, including strategic partnerships where they support broader business goals.
• Collaborate with colleagues across Marketing, Product and Customer Success to develop compelling customer propositions and ensure a smooth transition from acquisition to onboarding.
• Contribute commercial insight, market intelligence and strategic recommendations that help shape Trainline Business's approach to growth and market expansion.
• Support the development of scalable commercial processes, frameworks and playbooks that improve consistency, efficiency and long‑term performance.
• Represent Trainline Business externally, building trusted relationships with senior decision‑makers and positioning Trainline as a valued business travel partner.

We'd love to hear from you if you have:

• A strong track record of delivering new business growth within a B2B sales, business development or commercial role, ideally in a SaaS, technology, travel or mobility‑focused environment.
• Experience engaging and influencing senior stakeholders, with the ability to build credibility, trust and long‑term commercial relationships.
• Strong commercial acumen and a history of achieving ambitious revenue, pipeline or growth objectives through a strategic and data‑informed approach.
• Excellent communication, negotiation and stakeholder management skills, enabling you to navigate complex commercial conversations with confidence.
• Experience managing opportunities through a structured sales process, supported by effective use of CRM and pipeline management tools; Salesforce experience would be helpful.
• The ability to identify emerging opportunities, translate market insights into action and balance strategic thinking with hands‑on delivery.
• A proactive, resilient and self‑motivated approach, with the confidence to operate effectively in a fast‑paced and evolving business environment.
• A collaborative mindset and a genuine enthusiasm for helping build new capabilities, improve ways of working and contribute to the ongoing success of the wider commercial team.

More information

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2‑for‑1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family‑friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!

We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12‑week period. We also have a 28‑day Work from Abroad policy. We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity – gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.