Trainline is seeking a Senior IT Support Analyst to lead the Workplace Technology team’s end-to-end incident management and technical delivery. You will mentor engineers, own complex incidents, and uphold high standards for ticketing, documentation, and operations across Windows, MacOS, and modern workplace solutions.
You will collaborate with the Workplace Technology Lead to drive consistency, implement best practices, and ensure reliable AV/VC support for internal events and executive meetings
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Senior IT Support Lead - M365, Azure & AV employer: Trainline
Trainline is an exceptional employer, dedicated to fostering a culture of innovation and sustainability in the travel industry. With a strong emphasis on employee growth, we offer clear career paths, personal learning budgets, and a supportive environment for mentorship and collaboration. Our hybrid work model, generous benefits, and commitment to diversity make Trainline a rewarding place to build a meaningful career while contributing to a greener future.