At a Glance
- Tasks: Support managers with people processes and drive a high-performance culture.
- Company: Join Trainline, Europe's leading independent rail platform for greener travel.
- Benefits: Enjoy private healthcare, generous leave, and career growth opportunities.
- Other info: Collaborative environment with a focus on innovation and personal development.
- Why this job: Shape the future of travel while making a positive impact on the planet.
- Qualifications: Experience in People Operations and strong relationship-building skills required.
The predicted salary is between 37800 - 46200 £ per year.
About us
At Trainline, our purpose is to empower greener travel choices, connecting people and places.
Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.
Great journeys start with Trainline
We're Europe's leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels.
Our job is to make the green travel choice the best choice.
By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet.
We're a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid.
Now is a brilliant time to join us and help shape the future of travel.
Introducing the Trainline People Team
At Trainline, our People team plays a vital role in enabling our business and colleagues to thrive through growth, innovation and transformation.
As we continue to evolve our People operating model, we're creating more opportunities for our People Partners to focus on strategic partnership, helping leaders build high-performing, future-ready teams.
This role sits at the heart of that journey, supporting our mid-level managers as they navigate day-to-day people priorities.
As the People Advisor, you'll work closely with and support our People Partners, partnering directly with mid-level managers to coach and guide them through key people processes that enable business performance.
You'll play an important role in helping evolve how the wider People Partnering team operates over the coming months, working closely with managers and colleagues across the People function to build a more proactive, insight-led approach to partnering, while supporting the business through change and embedding new ways of working.
- In this role as the People Advisor, you will…
- Support our People Partners across organisational design, restructures and business transformation initiatives, including collective consultation, and provide support on employee relations (ER) work where required.
- Work closely with our ER specialist and Learning & Development (L&D) team to shape requirements, build workflows for key ER processes and develop manager development pathways that provide upskilling where needed.
- Support the development of a high-performance culture by coaching managers through performance management, calibration, capability development and challenging conversations with confidence and fairness.
- Drive continuous improvement across the People function by identifying opportunities to simplify processes, improve workflows and embrace AI and automation to create greater efficiency and enable more strategic partnering.
- Collaborate closely with Talent Acquisition, Reward, Learning, People Operations and Legal to deliver integrated people solutions that support both immediate priorities and longer-term organisational goals.
- Contribute to the evolution of the wider People Partnering team by sharing best practice, supporting new ways of working and helping build a more strategic, commercially focused partnering model across the function.
- We'd love to hear from you if you have…
- Experience in People Operations or a similar People Advisory role, where you've worked across elements of the employee lifecycle.
- Strong relationship-building and stakeholder management skills, with the confidence to coach, challenge and influence managers while adapting your style to different audiences.
- Experience in a generalist People partnering background, including employee relations and employment law, would be ideal.
- Experience improving People processes and ways of working, with curiosity about how AI and emerging technologies can enhance the employee experience and the effectiveness of the People function.
- A collaborative approach, with experience working across Centres of Excellence and People teams to deliver joined-up, business-focused solutions.
- A growth mindset and enthusiasm for helping shape the future of People Partnering, supporting colleagues through change and contributing to the ongoing development of the wider People team.
More information
Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.
We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days.
Jump on board and supercharge your career from day one!
We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from A
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People Advisor employer: Trainline
Trainline is an exceptional employer, dedicated to fostering a culture of innovation and sustainability in the travel industry. With a strong emphasis on employee growth, we offer clear career paths, personal learning budgets, and a supportive environment for mentorship and collaboration. Our hybrid work model, generous benefits, and commitment to diversity make Trainline a rewarding place to build a meaningful career while contributing to a greener future.
StudySmarter Expert Advice🤫
We think this is how you could land People Advisor
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Trainline!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Trainline.
We think you need these skills to ace People Advisor
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Trainline. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Trainline and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Trainline. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Trainline's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Trainline
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Trainline.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Trainline will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Trainline and how you would contribute to adapting HR strategies.
