Accounts Manager - Full-time in London

Accounts Manager - Full-time in London

London Full-Time 33000 - 35000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage key relationships with Travel Management Companies and support customer success.
  • Company: Join Trainline, Europe's leading independent rail platform for greener travel.
  • Benefits: Enjoy private healthcare, generous leave, and a work-from-abroad policy.
  • Other info: Hybrid working model with clear career paths and personal learning budgets.
  • Why this job: Shape the future of travel while making a positive impact on the planet.
  • Qualifications: 1-2 years in Account Management and a passion for sustainable mobility.

The predicted salary is between 33000 - 35000 £ per year.

About us At Trainline, our purpose is to empower greener travel choices, connecting people and places. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline. We're Europe's leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels. Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet. Now is a brilliant time to join us and help shape the future of travel.

Introducing Global Distribution at Trainline Partner Solutions (TPS). We're looking for an ambitious and commercially minded Account Executive to join our Trainline Partner Solutions team, managing key relationships with Travel Management Companies in the UK and Europe. This is a client-facing, strategic role that blends relationship management, project management, commercial growth, and product advocacy.

You'll be responsible for nurturing partnerships with major B2B clients, ensuring they achieve success with our technology and that Trainline continues to grow as their trusted digital rail partner.

What you will do as an Account Executive at Trainline:

  • Provide day-to-day support to an assigned portfolio of Trainline Partner Solutions customers.
  • Build and manage successful customer relationships, becoming a trusted advisor for our partners.
  • Identify growth opportunities and execute them with the help of the team.
  • Get involved in ad-hoc projects and business support as needed.
  • Support on development and managing a customer communication plan.

Requirements:

  • 1-2 years' experience in Account Management, Customer Success, or Partnership Management, ideally within rail, business travel technology, or the travel space.
  • Fluency in English. Additional languages such as French, Spanish, German and/or Italian is advantageous.
  • Passion for the rail industry, business travel, and sustainable mobility.
  • Experience using Salesforce in an account management/sales environment.

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Our Values:

  • Think Big - We're building the future of rail
  • Own It - We focus on every customer, partner and journey
  • Travel Together - We're one team
  • Do Good - We make a positive impact

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought.

Compensation Range: 33K - 35K

Location: London

Employment Type: Full time

Location Type: Hybrid

Department: TPS Global Distribution

Compensation: 33K – 35K

Accounts Manager - Full-time in London employer: Trainline

Trainline is an exceptional employer, dedicated to fostering a culture of innovation and sustainability in the travel industry. With a strong emphasis on employee growth, we offer clear career paths, personal learning budgets, and a supportive environment for mentorship and collaboration. Our hybrid work model, generous benefits, and commitment to diversity make Trainline a rewarding place to build a meaningful career while contributing to a greener future.

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Contact Details:

Trainline Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Accounts Manager - Full-time in London

✨Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

✨Show Your Skills Through Real-World Results

When targeting a full-time role like Accounts Manager - Full-time at Trainline, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

✨Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

✨Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Trainline. Tailor your message to explain why you’re drawn to them and how you can contribute as a Accounts Manager - Full-time. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Accounts Manager - Full-time in London

Account Management
Customer Success
Partnership Management
Relationship Management
Project Management
Commercial Growth
Product Advocacy

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Trainline:When writing your cover letter, make sure to tailor your message specifically for Trainline. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Trainline

✨Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Trainline that you understand the role and can hit the ground running in the sales game.

✨Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Trainline that you’re not just about numbers but also about building lasting connections in business development.

✨Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

✨Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Trainline’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.