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- Tasks: Manage key relationships with B2B clients and drive commercial growth in the rail industry.
- Company: Join Trainline, Europe's number 1 downloaded rail app, focused on sustainable travel.
- Benefits: Enjoy private healthcare, generous work-from-abroad policy, and excellent career growth opportunities.
- Other info: Hybrid working model with a focus on diversity and inclusion.
- Why this job: Be part of a team making travel simpler, eco-friendly, and affordable for millions.
- Qualifications: 3-6 years in Account Management with strong relationship-building skills and commercial acumen.
The predicted salary is between 40000 - 50000 £ per year.
About us
We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline. Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.
Introducing Global Distribution at Trainline Partner Solutions (TPS)
We’re looking for an ambitious and commercially minded Account Manager to join our Trainline Partner Solutions team, managing key relationships with Travel Management Companies in the UK and Europe. This is a client-facing, strategic role that blends relationship management, project management, commercial growth, and product advocacy. You’ll be responsible for nurturing partnerships with major B2B clients, ensuring they achieve success with our technology and that Trainline continues to grow as their trusted digital rail partner. Based in London or Paris, this is a hybrid position, involving 3 days a week in our office or on-site with the client.
What you will do as an Account Manager at Trainline...
- Manage and develop relationships with a UK and EU based portfolio of strategic partners across the rail and business travel ecosystem (including train operators, TMCs, and corporates).
- Act as a trusted advisor, helping clients unlock the full value of Trainline’s B2B solutions.
- Lead on account and integration planning, renewal strategy, and commercial performance — ensuring revenue growth and long-term retention.
- Work cross-functionally with Product, Engineering, Commercial, and Customer Operations teams to deliver outstanding service and innovative solutions.
- Conduct regular business reviews (QBRs) with partners to demonstrate value, identify opportunities, and align on strategic initiatives.
- Monitor account performance, usage data, and KPIs to drive engagement and continuous improvement.
- Represent the client’s voice internally, providing feedback that informs product development and service enhancements.
- Stay informed about industry trends in digital rail, corporate travel, and sustainable mobility to position Trainline as a thought leader.
We'd love to hear from you if you have...
- 3–6 years’ experience in Account Management, Customer Success, or Partnership Management, ideally within rail, business travel technology, or the travel space.
- Proven success in building and maintaining long-term client relationships with enterprise or strategic partners.
- Proven experience in managing multiple client workstreams to support growth strategies.
- Fluency in English and French (and essential if based in Paris). Italian or Spanish is also desirable.
- Strong commercial acumen and a data-driven approach to measuring success and identifying growth opportunities.
- Excellent communication and stakeholder management skills, comfortable engaging with senior decision-makers.
- A proactive, collaborative, and solution-oriented mindset.
- Passion for the rail industry, business travel, and sustainable mobility.
More information:
Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.
Our values represent the things that matter most to us and what we live and breathe every day, in everything we do: Think Big - We're building the future of rail, Own It - We focus on every customer, partner and journey, Travel Together - We're one team, Do Good - We make a positive impact.
We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.
Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Account Manager, B2B in London employer: Trainline
Contact Detail:
Trainline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, B2B in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the rail and travel industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might help you land that Account Manager role!
✨Tip Number 2
Prepare for those interviews by researching Trainline inside out. Know our values, our mission, and how we operate. This will not only impress your interviewers but also help you articulate how you can contribute to our journey.
✨Tip Number 3
Showcase your success stories! Be ready to discuss specific examples of how you've built relationships and driven growth in previous roles. Use data to back up your achievements – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Trainline team. Let’s make great journeys happen together!
We think you need these skills to ace Account Manager, B2B in London
Some tips for your application 🫡
Show Your Passion for Rail: When you're writing your application, let your love for the rail industry shine through! We want to see how you connect with our mission of creating a greener future for travel. Share any relevant experiences or insights that highlight your enthusiasm.
Tailor Your Experience: Make sure to customise your application to reflect the skills and experiences that align with the Account Manager role. Highlight your past successes in account management or partnership roles, especially in the travel or tech sectors. We love seeing how you've made an impact!
Be Data-Driven: Since we value a data-driven approach, include specific metrics or achievements in your application. Whether it's revenue growth, client retention rates, or successful project completions, numbers can really make your application stand out to us.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through in your writing. We’re looking for someone who fits into our collaborative culture, so a touch of your unique voice can help us get to know you better. And remember, apply through our website for the best chance!
How to prepare for a job interview at Trainline
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your commercial acumen. Brush up on key metrics related to account performance and revenue growth. Be ready to discuss how you've used data to drive success in previous roles.
✨Showcase Relationship Management Skills
Prepare examples of how you've built and maintained long-term client relationships. Think about specific challenges you faced and how you overcame them. This will show your potential employer that you're capable of nurturing partnerships effectively.
✨Understand the Industry Landscape
Familiarise yourself with current trends in digital rail and corporate travel. Being able to discuss these topics will position you as a knowledgeable candidate who can contribute to Trainline's mission of sustainable mobility.
✨Practice Your Communication Skills
Since this role involves engaging with senior decision-makers, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or using online platforms to refine your delivery and ensure you come across as professional and approachable.