Trainline is seeking an IT Support Analyst to join the Workplace Technology team in London. You will deliver end-user support across Windows, macOS, mobile devices, and collaboration tools, ensuring high availability for internal users and executives.
Responsibilities include ticket lifecycle management, incident resolution, diagnostics, asset/inventory control, onboarding/offboarding, and support for meeting rooms and AV/VC systems. Familiarity with JAMF Pro, Intune, M365 and AD is required.
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Hybrid IT Support Analyst – End-User Tech, AV/VC, Windows & Mac employer: Trainline
Trainline is an exceptional employer, dedicated to fostering a culture of innovation and sustainability in the travel industry. With a strong emphasis on employee growth, we offer clear career paths, personal learning budgets, and a supportive environment for mentorship and collaboration. Our hybrid work model, generous benefits, and commitment to diversity make Trainline a rewarding place to build a meaningful career while contributing to a greener future.
