At a Glance
- Tasks: Lead exciting CRM campaigns to boost customer retention in the French market.
- Company: Join a leading rail travel platform with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Why this job: Make a real impact by enhancing customer experiences through strategic campaigns.
- Qualifications: Solid CRM background and excellent communication skills required.
- Other info: Collaborative environment with diverse teams and dynamic projects.
The predicted salary is between 28800 - 48000 £ per year.
A leading rail travel platform is seeking a proactive CRM Campaign Manager to enhance customer retention through strategic campaign management, particularly focused on the French market. The role involves collaborating with various teams to plan and execute CRM campaigns while managing multiple stakeholders and deadlines.
Candidates should have a solid CRM background and excellent communication skills, along with a passion for delivering engaging customer experiences. This position operates on a hybrid model, requiring office presence 60% of the time.
CRM Campaign Lead – French Market (Hybrid) employer: Trainline
Contact Detail:
Trainline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Campaign Lead – French Market (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in CRM or at companies you admire. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether in person or online, be ready to discuss your past campaigns and how you've driven customer engagement. Real examples speak louder than words!
✨Tip Number 3
Tailor your approach! Research the company’s current CRM strategies and think about how you can contribute. Mentioning specific ideas during interviews shows you're genuinely interested and proactive about enhancing their customer retention.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us!
We think you need these skills to ace CRM Campaign Lead – French Market (Hybrid)
Some tips for your application 🫡
Show Your CRM Skills: Make sure to highlight your experience in CRM campaign management. We want to see how you've successfully engaged customers in the past, especially if you have any specific examples related to the French market.
Tailor Your Application: Don’t just send a generic application! We love it when candidates customise their CV and cover letter to reflect the job description. Mention how your skills align with our needs for enhancing customer retention.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and get straight to the point about your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Trainline
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Understand the latest trends and tools in CRM, especially those relevant to the French market. This will show that you're not just familiar with the basics but are also passionate about enhancing customer retention.
✨Showcase Your Campaign Successes
Prepare specific examples of successful campaigns you've managed in the past. Be ready to discuss the strategies you used, the challenges you faced, and how you measured success. This will demonstrate your hands-on experience and ability to deliver engaging customer experiences.
✨Collaboration is Key
Since the role involves working with various teams, be prepared to talk about your collaboration skills. Share examples of how you've effectively worked with different stakeholders to achieve campaign goals. Highlight your communication skills and how they helped in managing multiple deadlines.
✨Embrace the Hybrid Model
Understand the hybrid work model and be ready to discuss how you can balance office presence with remote work. Talk about your strategies for staying organised and productive in both environments, as this will show that you're adaptable and ready for the demands of the role.