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- Tasks: Support our CPO and Product VPs by managing schedules, travel, and key meetings.
- Company: Join Trainline, Europe's number 1 rail app, focused on sustainable travel.
- Benefits: Enjoy private healthcare, work from abroad policy, and generous family-friendly benefits.
- Why this job: Be a vital part of a dynamic team driving the future of eco-friendly travel.
- Qualifications: Experience supporting executives in fast-paced tech environments and strong organisational skills.
- Other info: Hybrid work model with excellent career growth opportunities and a commitment to diversity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About us
We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline. Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we’re a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.
Introducing the EA role at Trainline
We’re looking for an experienced Executive Assistant to be a true right-hand partner to our CPO (Product) and Product VPs - bringing calm, clarity and momentum to a demanding, globally connected schedule. You’ll manage agendas end-to-end (prep, logistics, comms, attendees), act as a gatekeeper for leadership time, and help run key Product cadences including planning, QBRs, reviews and offsites. The role is hybrid and requires regular in-office presence to support leaders and collaborate seamlessly with other EAs and cross‑functional stakeholders.
As an EA at Trainline, you will…
- Agenda management; keep ahead of potential scheduling conflicts; using initiative to find solutions and communicate changes in a timely manner
- Act as a gatekeeper for leaders’ time, balancing strategic priorities with operational realities
- Inbox management and correspondence
- Support Product leadership rhythms such as planning cycles, QBRs, reviews and offsites
- Travel management including flights, trains, taxis, arranging visas and accommodation
- Creation and execution of cost‑effective, detailed travel itineraries
- Event planning both in‑house and offsite
- Project support as required
- Support for new staff
- Expense management and reporting
- Work cross‑functionally with Engineering, Data, and Commercial
- Handle sensitive and confidential information with discretion and sound judgment
- Build strong relationships with other EAs and stakeholders to coordinate seamlessly at pace
We would love to hear from you if you have…
- Experience supporting at Director/C‑Suite level
- A self‑starter who has experience working autonomously within a fast-paced Technology focused company with an ever‑changing and pressurised environment
- Understand the need to prioritise and plan; however, be agile and comfortable enough to react to ever changing landscapes, business demands, and can make the step change seamlessly in a tech driven organisation
- Accustomed to the demands of multiple Executives requiring conflicting changes simultaneously. Able to work under pressure to strict deadlines and manage workload effectively under very demanding conditions.
- Ability to organise and prioritise with strong attention to detail
- Able to build strong relationships across the business with both internal and external stakeholders
- Strong prioritisation skills and sound judgement
More information
Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family‑friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!
We operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12‑week period. We also have a 28‑day Work from Abroad policy.
Our values
- Think Big - We’re building the future of rail
- Own It - We focus on every customer, partner and journey
- Travel Together - We’re one team
- Do Good - We make a positive impact
We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That’s why we’re committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.
Interested in finding out more about what it’s like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Executive Assistant in City of London employer: Trainline
Contact Detail:
Trainline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Assistant in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former Trainliners on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Trainline’s values and recent projects. Show us you’re not just another candidate, but someone who genuinely cares about our mission to make travel seamless and eco-friendly.
✨Tip Number 3
Practice your responses to common interview questions, especially around managing multiple priorities and working under pressure. We want to see how you handle the fast-paced environment we thrive in!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us you’re truly interested in joining our team at Trainline.
We think you need these skills to ace Executive Assistant in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Executive Assistant role. Highlight your experience supporting C-suite executives and managing complex schedules, as this is key for us at Trainline.
Showcase Your Skills: Don’t forget to emphasise your organisational skills and ability to handle multiple priorities. We want to see how you can bring calm and clarity to a busy environment, so share specific examples!
Be Authentic: Let your personality shine through in your application. We value diversity and want to know what makes you unique. Share your passion for travel and how it aligns with our mission at Trainline.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Trainline
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Executive Assistant role at Trainline. Familiarise yourself with the key responsibilities like agenda management and travel coordination. This will help you demonstrate how your skills align perfectly with what they’re looking for.
✨Showcase Your Organisational Skills
Be ready to discuss specific examples of how you've managed multiple priorities in a fast-paced environment. Highlight your ability to juggle conflicting schedules and maintain calm under pressure. This is crucial for an EA supporting high-level executives.
✨Build Rapport with Interviewers
Since the role involves working closely with various stakeholders, focus on building a connection during the interview. Be personable and engage with your interviewers. Show them that you can foster strong relationships, which is key for success in this position.
✨Prepare Questions That Matter
Have thoughtful questions ready about the company culture, team dynamics, and expectations for the EA role. This shows your genuine interest in Trainline and helps you assess if it’s the right fit for you. Plus, it demonstrates your proactive approach!
