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- Tasks: Manage key relationships with B2B clients in the travel industry and drive commercial growth.
- Company: Join Trainline Partner Solutions, a leader in digital rail solutions.
- Benefits: Enjoy private healthcare, work-from-abroad policy, and generous family-friendly perks.
- Other info: Hybrid role with excellent career growth opportunities and a focus on sustainability.
- Why this job: Be a trusted advisor and make a real impact in the travel tech space.
- Qualifications: 3-6 years in Account Management with strong relationship-building skills.
The predicted salary is between 45000 - 55000 £ per year.
Global Distribution at Trainline Partner Solutions. We’re looking for an ambitious and commercially minded Account Manager to join our Trainline Partner Solutions team, managing key relationships with Travel Management Companies in the UK and Europe. This is a client-facing, strategic role that blends relationship management, project management, commercial growth, and product advocacy. You’ll be responsible for nurturing partnerships with major B2B clients, ensuring they achieve success with our technology and that Trainline continues to grow as their trusted digital rail partner. Based in London or Paris, this is a hybrid position, involving 3 days a week in our office or on-site with the client.
What you will do as an Account Manager at Trainline:
- Manage and develop relationships with a UK and EU based portfolio of strategic partners across the rail and business travel ecosystem (including train operators, TMCs, and corporates).
- Act as a trusted advisor, helping clients unlock the full value of Trainline’s B2B solutions.
- Lead on account and integration planning, renewal strategy, and commercial performance — ensuring revenue growth and long‑term retention.
- Work cross-functionally with Product, Engineering, Commercial, and Customer Operations teams to deliver outstanding service and innovative solutions.
- Conduct regular business reviews (QBRs) with partners to demonstrate value, identify opportunities, and align on strategic initiatives.
- Monitor account performance, usage data, and KPIs to drive engagement and continuous improvement.
- Represent the client’s voice internally, providing feedback that informs product development and service enhancements.
- Stay informed about industry trends in digital rail, corporate travel, and sustainable mobility to position Trainline as a thought leader.
Qualifications:
- 3–6 years’ experience in Account Management, Customer Success, or Partnership Management, ideally within rail, business travel technology, or the travel space.
- Proven success in building and maintaining long‑term client relationships with enterprise or strategic partners.
- Proven experience in managing multiple client workstreams to support growth strategies.
- Fluency in English and French (and essential if based in Paris). Italian or Spanish is also desirable.
- Strong commercial acumen and a data‑driven approach to measuring success and identifying growth opportunities.
- Excellent communication and stakeholder management skills, comfortable engaging with senior decision‑makers.
- A proactive, collaborative, and solution‑oriented mindset.
- Passion for the rail industry, business travel, and sustainable mobility.
Benefits and Additional Information:
- Enjoy fantastic perks like private healthcare & dental insurance, a generous work‑from‑abroad policy, 2‑for‑1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family‑friendly benefits.
- We prioritize career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days.
- We operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period.
- We also have a 28-day Work from Abroad policy.
Account Manager, B2B employer: Trainline
Contact Detail:
Trainline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, B2B
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Prepare for those interviews! Research Trainline and its competitors, understand their products, and think about how you can add value. Practice common interview questions and have examples ready that showcase your experience in account management and client relationships.
✨Tip Number 3
Showcase your passion for the rail industry and business travel. When you talk to potential employers, let your enthusiasm shine through. Share insights on industry trends and how you can help Trainline stay ahead of the game as a thought leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Trainline team. Let’s get you that dream job!
We think you need these skills to ace Account Manager, B2B
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing client relationships and any relevant achievements in the B2B space. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the rail industry and business travel. Tell us why you're excited about this role and how your skills align with what we’re looking for.
Showcase Your Commercial Acumen: In your application, don’t forget to demonstrate your commercial mindset. Share examples of how you've driven revenue growth or improved client satisfaction in previous roles. We love seeing data-driven success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Trainline
✨Know Your Clients
Before the interview, research Trainline's key clients and their needs. Understanding the travel management landscape and how Trainline's solutions fit into it will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight specific instances where you acted as a trusted advisor or helped clients achieve their goals, as this role is all about nurturing partnerships.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) relevant to account management. Be ready to discuss how you've used data to drive engagement and improve client outcomes, as this will demonstrate your commercial acumen.
✨Stay Current on Industry Trends
Brush up on the latest trends in digital rail and corporate travel. Being able to discuss these topics during your interview will position you as a knowledgeable candidate who is genuinely passionate about the industry and Trainline's mission.