Senior Product Manager - TPS

We’re looking for a Senior Product Manager to join our Distribution Product Team, with primary responsibility for our Agent Tools product suite – the tools that allow B2B Partners to search and book journeys efficiently at scale. This is a pivotal role at the heart of our B2B business. You’ll define the strategy and roadmap for Distribution Agent Tools, while helping shape how the wider distribution portfolio evolves to support TPS and our Partners' growth. This means scaling sellable rail content and market reach, strengthening partner experience and retention, and extending the flexibility and reach of our platform so it’s the easiest to adopt, integrate, and scale with. If you’re passionate about product management and are looking for an opportunity to work with seasoned leaders in an ambitious, market‑leading tech organisation, then this role is for you!

Responsibilities

• Own the vision, strategy, and roadmap for Distribution Agent Tools, aligning with Trainline Partner Solutions and company priorities.
• Develop a deep understanding of partner needs (e.g., TMCs, OBTs, distribution partners), identifying opportunities to simplify workflows, improve reliability, and enhance servicing experiences.
• Build strong, collaborative relationships with partners and stakeholders, co‑creating solutions that deliver meaningful, measurable value.
• Define and drive OKRs and KPIs, using data and insights to guide decisions and track performance against business outcomes.
• Lead end‑to‑end product development—from discovery through delivery—working cross‑functionally with engineering, design, data, and commercial teams.
• Support and empower a multidisciplinary squad, fostering an inclusive, high‑performing environment focused on delivering great partner and traveller experiences.
• Balance long‑term strategy with near‑term impact, ensuring continued differentiation in the B2B travel ecosystem.
• Stay close to the market and collaborate across teams to ensure aligned, high‑quality rail content, capabilities, and experiences across partners and markets.

Qualifications

• Experience working in Product Management roles in fast‑paced environments (e.g., eCommerce, travel, marketplaces, or tech), contributing to products used at scale.
• A track record of improving products or experiences in complex or technical areas, with a focus on delivering better outcomes for customers.
• Experience working with B2B customers or partners, helping shape solutions that deliver meaningful business value and strengthen relationships.
• Strong product judgement, with the ability to prioritise, navigate trade‑offs, and focus on high‑impact opportunities.
• Comfortable working collaboratively with cross‑functional teams (e.g., engineering, design, data, commercial) to deliver cohesive experiences.
• Confidence using data and insights (both qualitative and quantitative) to inform decisions and measure success.
• Familiarity with technical products or environments (e.g., APIs) and the ability to work closely with engineering teams.
• Experience working in Agile or iterative delivery environments, contributing to discovery, delivery, and continuous improvement.

Benefits

• Enjoy private healthcare & dental insurance, a generous work‑from‑abroad policy, 2‑for‑1 share purchase plans, an EV Scheme, extra festive time off, and excellent family‑friendly benefits.
• We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days.
• We operate a hybrid model: Trainliners are required to work from the office a minimum of 60% of their time over a 12‑week period, and we also have a 28‑day work‑from‑abroad policy.

Diversity & Inclusion

We know that having a diverse team makes us better and helps us succeed. We are committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.