About us: We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe’s number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, and affordable as it should be. Today, we\'re a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. We are looking for an experienced Credit Controller to take ownership of accurate and effective management of our B2B client accounts across our sales ledgers for our UK & International businesses, ensuring debt chasing procedures are followed, credit risk is monitored & reviewed, and multi-currency sales receipts are allocated daily to ensure timely revenue collection. You will work closely with our Commercial, Data and Trainline Partner Solutions teams as well as external clients and stakeholders. Strong communication skills are essential as you’ll be delivering a high standard of service in a fast paced, customer focus environment. With a Continuous Improvement mindset, you will be able to use your initiative to ensure SLAs are met and you deliver an efficient credit control service to all customers. Responsibilities Maintain Sales Ledgers, contact customers with overdue debts, sales receipt allocation, weekly Direct Debit collections, issue reminders, client reconciliations and ensure timely revenue collection Evaluate and assess the creditworthiness of new and existing clients through credit checks and payment history Generate invoices, oversee accounts, collaborate with departments to resolve billing issues Creation of new client accounts and maintenance of existing accounts in Finance and Biling Systems Ensure credit control policies and procedures are followed and reviewed with a Continuous Improvement mindset to minimise credit risk Maintain positive relationships with internal & external customers while effectively mitigating credit risks, ensuring timely collections and providing excellent customer service Coordinate and collaborate with Finance colleagues and other departments such as Commercial, Data and Trainline Partner Solutions to handle and resolve all Accounts Receivable/ Billing related matters appropriately Ownership of Accounts Receivable Month End close procedures, produce Aged Debtors, credit risk/ exposure and ad-hoc reporting as required Maintain mailboxes and ensure all correspondence is responded to within SLA Involvement with system and process improvements, feeding into our ongoing Finance Transformation project Other ad-hoc finance tasks as required Experience Minimum 2 years’ experience in credit control, managing credit risk and credit limits Strong Microsoft Office experience, particularly Word and Excel Exceptional attention to detail and accuracy in data entry and documentation Excellent communication skills Well organised and able to manage own workload to meet deadlines Ability to work confidently, independently and within a team environment Good working knowledge of monthly accounting cycles More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We\'re building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We\'re one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That\'s why we\'re committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it\'s like to work at Trainline? Why not check us out on LinkedIn , Instagram and Glassdoor ! #J-18808-Ljbffr
Contact Details:
Trainline plc Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller Finance FullTime Edinburgh
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Trainline plc. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Trainline plc.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Trainline plc. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Trainline plc and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Trainline plc how you can be a team player!
How to prepare for a job interview at Trainline plc
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Trainline plc.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Trainline plc's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!