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- Tasks: Lead and manage assessment operations, ensuring high-quality pre-assessment processes.
- Company: Join Training Qualifications UK, a leader in technical education with global reach.
- Benefits: Enjoy 25 days annual leave, a birthday day off, and a supportive work environment.
- Why this job: Make a real impact in education while fostering a culture of accountability and performance.
- Qualifications: Experience in managing operational processes and strong leadership skills required.
- Other info: Hybrid working model available; commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Assessment Operations Manager
Job Description
Permanent Full-time
Location: Hybrid, Sale
Reports to: Head of Operational Services
Salary: £40,000
Line Management Responsibilities: Yes
Overview
Training Qualifications UK is a market leader in technical education. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.
What’s the secret to our success? Simply put, we do things differently here!
We are seeking a quality-focused and results-driven Assessment Operations Manager to lead our Assessment Readiness and Assessment Bookings functions. This is a critical management role in a regulated, high-volume environment where precision, consistency, and service excellence are essential. You will be responsible for driving high performance across two operational teams, ensuring that every process is delivered to the highest standards and in line with strict service level agreements.
With a strong eye for detail and a passion for continuous improvement, you’ll take ownership of key pre-assessment processes, ensuring learners are fully supported and operational risks are minimised. You’ll work closely with a Team Leader to set clear expectations, embed a culture of accountability, and use data and audit outcomes to monitor quality and drive improvement.
If you’re someone who leads by example and takes pride in delivering measurable results, this role offers the opportunity to make a real impact.
Key Responsibilities
Other Responsibilities
Key Requirements
Desirable Requirements
Key Characteristics
Here are just a few of the essential softer skills you will need to successfully join our team:
Key Benefits
*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.
Freelance: Hairdressing End-Point Assessor (VA253) employer: Training Qualifications
Contact Detail:
Training Qualifications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance: Hairdressing End-Point Assessor (VA253)
✨Tip Number 1
Familiarise yourself with the specific assessment regulations, particularly around Reasonable Adjustments and Special Considerations. Understanding these processes will not only help you in interviews but also demonstrate your commitment to ensuring fair access for all learners.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive performance and foster a culture of accountability will resonate well with our hiring managers.
✨Tip Number 3
Network with professionals in the education and assessment sectors. Engaging with others in similar roles can provide insights into best practices and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss how you would approach continuous improvement within operational processes. We value candidates who can think critically about efficiency and quality, so having a few strategies in mind will set you apart during the interview.
We think you need these skills to ace Freelance: Hairdressing End-Point Assessor (VA253)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing operational processes, particularly in education or assessment environments. Use specific examples that demonstrate your leadership and problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for quality education and detail how your experience aligns with the responsibilities of the role. Mention your understanding of assessment regulations and your commitment to continuous improvement.
Highlight Key Skills: Emphasise your attention to detail, process-driven mindset, and collaborative leadership style. These characteristics are essential for the role, so provide examples of how you've successfully applied them in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Training Qualifications
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Hairdressing End-Point Assessor. Familiarise yourself with the assessment processes, including Reasonable Adjustments and Special Considerations, as these are crucial to the role.
✨Showcase Your Leadership Skills
Since this position involves managing teams, be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight your ability to set high performance expectations and foster accountability.
✨Demonstrate Attention to Detail
This role requires a strong focus on precision and compliance. Be ready to share specific instances where your attention to detail has positively impacted outcomes, especially in an educational or assessment context.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle operational pressures. Prepare examples of how you've managed competing priorities or addressed underperformance in your previous roles.
