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- Tasks: Build lasting relationships with clients and ensure their satisfaction.
- Company: Leading assessment organisation based in Sale, Manchester.
- Benefits: Hybrid working model, comprehensive onboarding, and supportive environment.
- Why this job: Make a real difference in client success without the pressure of sales.
- Qualifications: Strong communication skills and experience in customer service or account management.
- Other info: Opportunity for occasional travel and collaboration with internal teams.
The predicted salary is between 36000 - 60000 £ per year.
A leading assessment organization in Sale Manchester is seeking a proactive Customer Relationship Manager to build lasting relationships with clients. This role emphasizes customer satisfaction rather than sales, requiring collaboration with internal teams and occasional travel.
Ideal candidates will possess strong communication skills and experience in customer service or account management within education or related industries.
The position offers a hybrid working model and a supportive environment, along with comprehensive onboarding and benefits.
Hybrid Client Success & Retention Lead in Sale employer: Training Qualifications UK
Contact Detail:
Training Qualifications UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Client Success & Retention Lead in Sale
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Show us how you can align with their mission of customer satisfaction and relationship building. Tailor your examples to highlight your experience in customer service or account management.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your proactive attitude.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it gives you a chance to stand out from the crowd and show your genuine interest in joining our team.
We think you need these skills to ace Hybrid Client Success & Retention Lead in Sale
Some tips for your application 🫡
Show Your Passion for Customer Success: When writing your application, let us see your enthusiasm for building relationships and ensuring customer satisfaction. Share examples of how you've gone above and beyond for clients in previous roles.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service or account management, especially within the education sector. We want to see how your background aligns with our mission and values.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as we appreciate direct communication that gets to the heart of the matter.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at Training Qualifications UK
✨Know Your Clients
Before the interview, research the organisation's client base and their needs. Understanding who they serve will help you demonstrate your ability to build lasting relationships and show that you're proactive about customer satisfaction.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with clients in the past. Whether it's resolving issues or collaborating with teams, being able to articulate your experiences will highlight your suitability for the role.
✨Emphasise Team Collaboration
Since this role involves working with internal teams, be ready to discuss how you've successfully collaborated in previous positions. Share specific instances where teamwork led to improved customer outcomes, showcasing your ability to work well with others.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client success and retention. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.
