Recruitment Coordinator in Manchester

Permanent Full-time Location: Hybrid Flexible (Sale, Greater Manchester UK) Salary: £28,000-£30,000 Reports to: Recruitment Lead

Overview

Training Qualifications UK is the fastest-growing Awarding Organisation in the UK, and a market leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners. Here at TQUK, we believe that people add that magic that brings the business to life and each individual plays an instrumental role in ensuring our collective growth and success. This is why getting the brightest people through our doors sits at the heart of the Company, and it’s a key role in shaping our futures.

Job Description

To facilitate our continued growth, we are looking for an exceptionally organised and highly self‑motivated individual to join the Recruitment Team in our People Services department, to support ongoing recruitment activities for internal permanent positions as we continue to grow. You’ll play a key role in ensuring we attract the best talent and maintain a robust recruitment and onboarding process that underpins the delivery of high‑quality services to our customers. This role would suit an individual with previous recruitment resourcing experience who thrives on being organised and enjoys working with people. You'll have proven experience managing shifting priorities, multitasking with ease and maintaining effective diary management, demonstrating flexibility in a fast‑paced environment while offering excellent customer service.

Key Responsibilities

• Regularly liaise with internal departments to determine staff needs to contribute to a recruitment resourcing plan
• Proactively lead the recruitment process for all allocated permanent vacancies
• Coordinate the recruitment activity for multiple roles, prioritising and managing expectations across all roles
• Complete the HR applicant screening process as required to determine candidate suitability for each role
• Arrange interviews and assist with interviews as requested
• Provide feedback to unsuccessful job applicants in a constructive and professional manner
• Engage proactively with external recruitment agencies and job boards to advertise roles and attract applicants
• Actively source candidates on job boards such as LinkedIn for specific roles
• Build positive relationships with external recruitment parties such as Indeed, FAB and others to maximise benefits from these relationships
• Engage with social media to promote specific job vacancies and source new talent
• Coordinate with Marketing and other key people to maximise exposure on social media platforms to aid recruitment
• Maintain a robust screening, interviewing and selection process across the business for internal recruitment; identify points of failure and support solution implementation
• Use PeopleHR applicant tracking system (ATS) to track applicant progress and support onboarding of staff through liaison with the wider HR team
• Become an expert in PeopleHR ATS, troubleshoot system problems, support the development of ATS usage
• Coordinate role‑specific recruitment/assessment days to maximise efficiencies
• Provide pre‑employment and compliance checks, such as Right to Work screening in line with internal policy and relevant legislation/regulatory requirements
• Develop in depth knowledge of Right to Work checks and alternative routes for differing applicant categories, keep abreast of changes
• Track recruitment activity data (time/cost per hire)
• Produce periodic reports on recruitment activity as required by People Services Manager, Leadership and Executive Teams
• Maintain current knowledge of the recruitment industry and best practices
• Conduct annual and periodic benchmarking against comparable external roles and salaries
• Track costs of job advertising and recruitment agency usage
• Develop and conduct training for managers on recruitment practices such as interview training, unconscious bias, etc.
• Maintain and update SOPs pertaining to own area of responsibility
• Support Recruitment Lead and the People Services Team with additional projects as required

Other Responsibilities

• Develop and maintain an understanding of Training Qualifications UK internal processes and of the wider educational landscape
• Maintain excellent in‑depth knowledge of Training Qualifications UK products and services
• Manage data: inputting, filing and monitoring
• Liaise with other departments to facilitate a smooth recruitment journey for all applicants
• Work to improve and streamline processes and integrate outcomes of your own work
• Undertake other duties within your skill and competence as required to assist smooth running of the business

Essential Skills/Experience/Qualifications

• At least 1 year of proven recruitment resourcing experience
• Experience using an Applicant Tracking System (ATS) and/or HR Information System
• Demonstrable experience of coordination and diary management
• Level 2 English and Maths qualifications (or equivalent)
• Excellent communication and interpersonal skills
• Sound IT skills to support core role functions
• Sound judgement and decision‑making skills

Key Characteristics

• Willingness to learn
• Ability to initiate, build and maintain relationships with candidates
• Confidence, bravery and ambition with a positive can‑do, will‑do attitude that puts the company before self
• Courtesy
• High motivation, energy, enthusiasm and ability to work independently on own initiative
• Ability to have fun
• Work well with others
• Trustworthiness and taking responsibility for own area of work
• Professional and able to build trust with job applicants and hiring managers
• Outstanding organisational and time‑management skills
• Apply a flexible approach to all work tasks and relationships, adapt to different environments and solve problems independently
• Keep an eye on the bigger picture and appreciate where your role fits into the business

Key Benefits

• Training, Qualifications & Apprenticeships – It’s what we do!
• Company sick pay upon completion of probation.
• 25 days annual leave plus 8 days Bank Holiday (33 in total).
• Additional annual leave day each year after 2 years of continuous service (up to 28 days).
• An extra day off to celebrate your birthday.
• Annual Loyalty Bonus.
• Annual salary review.
• Bupa healthcare benefits.
• Employee Assistance Programme (EAP)
• NEST pension.
• Cycle‑to‑work scheme.
• A positive and supportive working environment.
• Comprehensive onboarding.
• A workplace that supports a healthy work/life balance.
• We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.