Digital Learning Administrator in London

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About UsAre you ready to use your assessment skills for an organisation that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB) and everything we do improves the quality of life for those using and creating the built environment.

About The RoleAs our Digital Learning Administrator, you will support the Academys E-Learning team in the development, delivery, and administration of online courses. This role is ideal for a detail-oriented and organised individual who is keen to develop their skills in e-learning content management and digital learning administration.

Key Responsibilities

Assisting the Digital Learning Designer in designing and uploading course content.

Supporting the preparation of multimedia elements (graphics, videos, quizzes) under guidance.

Performing quality checks on content, ensuring accuracy, completeness, and correct formatting.

Helping manage multiple course projects simultaneously, maintaining deadlines and standard quality.

Maintaining records of content changes, course versions, and assessments in the LMS.

Administering LMS tasks, including creating courses, adding content and activities, and uploading assessments.

Monitoring course engagement and basic reporting (e.g., forum activity, completion rates).

Assisting with scheduling and hosting online webinars or consolidation sessions.

Providing first-line support to delegates and trainers for LMS-related queries; escalating complex issues.

Helping audit course records and remove completed delegates from the LMS as needed.

Supporting in managing communications with trainers and internal teams regarding course delivery.

Providing general administrative support to the E-Learning team and Senior Training Manager.

Supporting ad-hoc departmental projects or tasks as assigned.

Participating in team meetings, taking notes or preparing documentation as needed.

About YouThe ideal candidate will hold the following skills and experience:

Good written and verbal communication skills.

Familiarity with learning management systems (LMS) and e-learning platforms.

Comfortable using authoring tools to upload content and manage course materials.

Strong organisational and time management skills; able to prioritise tasks effectively.

Attention to detail with a commitment to accuracy in content and data entry.

Willingness to learn and adapt, supporting various tasks beyond the core role.

Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).

Why Work For Us?We Offer Not Only The Opportunity To Make a Real Difference Through Your Work But Also a Friendly, Flexible, And Supportive Working Environment. Here\’s What You Can Expect

A Competitive Salary

Generous Benefits Package :

25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure.

Private pension scheme with employer contributions and free pension advice.

Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback).

Enhanced family-friendly policies and life assurance.

Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders.

Development Opportunities : Learning and development tailored to your career growth.

Inclusive Environment : We\’re a disability‐committed and EDI‐focused employer, with values that celebrate diversity and inclusivity.

Recognition : We hold a Gold Investors in People Award, reflecting our commitment to your development and wellbeing.

We are proud to say that we hold a Gold Investors in People Award which we really hope will show you our commitment to you as an employer.

How Do I Apply?To apply for this role please complete the application form and submit your CV and covering letter.

Please note that we may consider applications as they are submitted and therefore you are encouraged to apply as soon as possible.

Seniority levelEntry level

Employment typeContract

Job functionEducation

IndustriesEducation

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