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- Tasks: Support change management and implement new systems in a dynamic environment.
- Company: Join the fastest-growing Awarding Organisation in the UK with a focus on innovation.
- Benefits: Enjoy 25 days annual leave, healthcare benefits, and a supportive work culture.
- Other info: Flexible hybrid working and a positive team environment await you!
- Why this job: Kickstart your career in business improvement with hands-on experience and learning opportunities.
- Qualifications: Organised, motivated individuals eager to develop communication and problem-solving skills.
The predicted salary is between 26500 - 26500 £ per year.
Permanent Full-time
Location: Hybrid, Sale Manchester
Reports to: Business Improvement Manager
Salary: £26,500 per annum
Line management responsibilities: No
Overview
Training Qualifications UK is the fastest-growing Awarding Organisation in the UK and a market-leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers worldwide, helping over 150,000 learners achieve their qualifications each year. As we continue to grow quickly in a fast-paced and regulated environment, we are looking for an Implementation Officer to support our team in making change happen. This role is perfect for someone who is eager to develop skills in change management and gain hands-on experience identifying and delivering change across organisational functions and processes.
Key Responsibilities
- Develop change implementation strategies including:
- The successful execution of communication plans
- Facilitating User Acceptance Testing
- Rolling out training and support for business changes
- Risk identification and mitigation
- Quality assurance and control
Other Responsibilities
- Contribute to lessons learned activities to support continuous improvement
- Assist with the evaluation of internal platforms and tools
- Carry out administrative duties associated with assigned tasks
- Develop and maintain in-depth knowledge of TQUK products and services and an understanding of TQUK’s internal processes and the wider education landscape
- Engage with any TQUK communications such as internal updates, newsletters, policy updates or Centre information
- Assist with internal platform training as required
- Represent TQUK at events, meetings and forums as required
- Undertake other duties considered within your skill and competence to assist in the smooth running of the business as required
Key Characteristics
- Model our core Company behaviours of courtesy, team first, and willingness to learn
- Exceptional attention to detail and process-driven with a high level of flexibility and a positive attitude
- Be able to inform, and as required make, timely decisions
- Results-oriented and focused on achieving measurable objectives
- Resilient
- Be well-motivated, enthusiastic, and able to work on your initiative
- Work well with others
- Be able to keep an eye on the bigger picture and appreciate where your role fits into the business
Key Benefits
- Training, Qualifications & Apprenticeships.
- Company sick pay upon completion of probation.
- 25 days annual leave plus 8 days Bank Holiday (33 in total).
- Additional annual leave day each year, after 2 years of continuous service (up to 28 days).
- An extra day off to celebrate your birthday.
- Annual Loyalty Bonus.
- Annual salary review.
- Bupa healthcare benefits.
- Employee Assistance Programme (EAP)
- NEST pension.
- Cycle-to-work scheme.
- A positive and supportive working environment.
- Comprehensive onboarding.
- A workplace that supports a healthy work/life balance.
* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.*
Implementation Officer employer: Training Qualifications UK
Contact Detail:
Training Qualifications UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Officer
✨Tip Number 1
Get to know the company inside out! Research Training Qualifications UK, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to change management and project delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Implementation Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Implementation Officer role. Highlight your relevant skills and experiences that align with our job description, especially in change management and project support.
Showcase Your Communication Skills: Since this role involves a lot of coordination and communication, don’t forget to demonstrate your ability to communicate effectively. Use clear examples from your past experiences where you’ve successfully communicated changes or supported teams.
Be Detail-Oriented: We love candidates who pay attention to detail! Ensure your application is free from typos and errors. This shows us you’re process-driven and take pride in your work, which is crucial for the Implementation Officer position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Training Qualifications UK
✨Know the Company Inside Out
Before your interview, take some time to research Training Qualifications UK. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role of Implementation Officer.
✨Prepare for Change Management Questions
Since the role involves developing change implementation strategies, be ready to discuss your understanding of change management. Think of examples from your past experiences where you've successfully managed or adapted to change, and how you can apply those skills in this position.
✨Showcase Your Communication Skills
As an Implementation Officer, you'll need to coordinate with various stakeholders. Prepare to demonstrate your communication skills during the interview. You might want to practice explaining complex ideas simply or discussing how you've facilitated training or support in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you’ll be working on, or how success is measured in this role. This shows that you're engaged and thinking critically about how you can contribute to the company.