At a Glance
- Tasks: Support change management and implement new systems in a dynamic environment.
- Company: Join the fastest-growing Awarding Organisation in the UK with a unique approach.
- Benefits: Enjoy 25 days annual leave, healthcare benefits, and a supportive work culture.
- Other info: Flexible hybrid working and a positive team environment await you!
- Why this job: Kickstart your career in business improvement with hands-on experience and learning opportunities.
- Qualifications: Eager to learn and develop skills in change management and communication.
The predicted salary is between 26500 - 26500 € per year.
Permanent Full-time
Location: Hybrid, Sale Manchester UK
Reports to: Business Improvement Manager
Salary: £26,500 per annum
Line management responsibilities: No
Overview
Training Qualifications UK is the fastest-growing Awarding Organisation in the UK and a market-leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers worldwide, helping over 150,000 learners achieve their qualifications each year. As we continue to grow quickly in a fast-paced and regulated environment, we are looking for an Implementation Officer to support our team in making change happen. This role is perfect for someone who is eager to develop skills in change management and gain hands-on experience identifying and delivering change across organisational functions and processes.
Key Responsibilities
- Develop change implementation strategies including:
- The successful execution of communication plans
- Facilitating User Acceptance Testing
- Rolling out training and support for business changes
- Risk identification and mitigation
- Quality assurance and control
- Support the Project Management Team in transitioning the deliverables of major projects to BAU, implementing change management strategies to ensure smooth transitions
- Coordinate with relevant stakeholders, both internal and external, to plan for and execute smooth integration for new systems and processes
- Monitor change progress and identify potential risks to BAU adoption
- Identify and address issues that arise during change implementation
- Creating and updating user guides, FAQs, and support content for both customers and internal teams
- Conduct post-implementation ‘benefit reviews’ to identify lessons learned, best practices, and report on benefit success metrics
- Develop and maintain implementation documentation
- Support the Business Improvement Manager in implementing minor projects
Other Responsibilities
- Contribute to lessons learned activities to support continuous improvement
- Assist with the evaluation of internal platforms and tools
- Carry out administrative duties associated with assigned tasks
- Develop and maintain in-depth knowledge of TQUK products and services and an understanding of TQUK’s internal processes and the wider education landscape
- Engage with any TQUK communications such as internal updates, newsletters, policy updates or Centre information
- Assist with internal platform training as required
- Represent TQUK at events, meetings and forums as required
- Undertake other duties considered within your skill and competence to assist in the smooth running of the business as required
Key Characteristics
- Model our core Company behaviours of courtesy, team first, and willingness to learn
- Exceptional attention to detail and process-driven with a high level of flexibility and a positive attitude
- Be able to inform, and as required make, timely decisions
- Results-oriented and focused on achieving measurable objectives
- Resilient
- Be well-motivated, enthusiastic, and able to work on your initiative
- Work well with others
- Be able to keep an eye on the bigger picture and appreciate where your role fits into the business
Key Benefits
- Training, Qualifications & Apprenticeships.
- Company sick pay upon completion of probation.
- 25 days annual leave plus 8 days Bank Holiday (33 in total).
- Additional annual leave day each year, after 2 years of continuous service (up to 28 days).
- An extra day off to celebrate your birthday.
- Annual Loyalty Bonus.
- Annual salary review.
- Bupa healthcare benefits.
- Employee Assistance Programme (EAP)
- NEST pension.
- Cycle-to-work scheme.
- A positive and supportive working environment.
- Comprehensive onboarding.
- A workplace that supports a healthy work/life balance.
* We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.*
Change Management Officer (Apprenticeship) employer: Training Qualifications UK
Training Qualifications UK is an exceptional employer, offering a dynamic and supportive work environment in Sale, Manchester. With a strong focus on employee development through hands-on experience and a comprehensive apprenticeship programme, we provide numerous benefits including generous annual leave, healthcare support, and a commitment to work-life balance. Join us to be part of a diverse team dedicated to making a meaningful impact in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Change Management Officer (Apprenticeship)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 3
Practice your communication skills! Whether it’s answering common interview questions or discussing your experiences, being clear and confident is key. We recommend doing mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from enthusiastic candidates who are ready to jump into the world of change management!
We think you need these skills to ace Change Management Officer (Apprenticeship)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Change Management Officer role. Highlight your relevant skills and experiences that align with the job description, especially in change management and communication.
Show Your Enthusiasm:Let your passion for business improvement shine through! We want to see your eagerness to learn and grow in this field. Share any relevant projects or experiences that demonstrate your motivation and commitment.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. This will help us easily understand your qualifications and how you fit into our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure we receive your details and can review them promptly. Plus, it shows you’re serious about joining us!
How to prepare for a job interview at Training Qualifications UK
✨Know Your Change Management Basics
Before the interview, brush up on the fundamentals of change management. Understand key concepts like communication plans, user acceptance testing, and risk mitigation. This will show your potential employer that you're not just eager to learn but also have a solid foundation to build upon.
✨Showcase Your Organisational Skills
Since this role requires a high level of organisation, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and met deadlines, as this will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
Effective communication is key in change management. Be ready to discuss how you've communicated changes or updates in previous roles or projects. Use specific examples to illustrate your ability to convey information clearly and engage with different stakeholders.
✨Prepare Questions About the Company Culture
Research Training Qualifications UK and their approach to change management. Prepare thoughtful questions about their company culture and how they support continuous improvement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
