At a Glance
- Tasks: Coordinate assessments and ensure compliance while delivering outstanding customer service.
- Company: Join the fastest-growing Awarding Organisation in the UK with a unique approach.
- Benefits: Enjoy 25 days annual leave, healthcare benefits, and a supportive work environment.
- Other info: Remote role with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact in vocational education and help shape the future of learners.
- Qualifications: Strong communication skills, attention to detail, and an interest in assessment.
The predicted salary is between 33000 - 35000 £ per year.
Permanent Full-time
Location: Remote, UK
Reports to: Awarding Manager
Salary: £33,000 - £35,000 DOE
Line management responsibilities: No
Overview
Training Qualifications UK is the fastest-growing Awarding Organisation in the UK, and a market leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners. Our success comes from doing things differently.
About the role
The Assessment Coordinator will play a key role in supporting the functions within the Standards and Verification pillar. The postholder will ensure compliance with regulatory requirements, consistency across assessment series, co-ordination of live delivery processes and effective standard-setting processes. You will coordinate the activities of Examiners and work collaboratively with internal departments and stakeholders to uphold the validity, reliability and comparability of assessments.
Key Responsibilities
- Deliver outstanding customer service to TQUK's customers.
- Be responsible for the timely delivery of assessments and the collation of assessment evidence.
- Coordinate and monitor marking for external and/or internal assessment windows.
- Coordinate meetings relating to standard setting (eg. Awarding).
- Prepare and present data and learner evidence to support awarding meetings.
- Monitor assessment performance using qualitative and quantitative data, recommending improvements to support validity and reliability.
- Work closely with Chiefs and Chairs in setting and maintaining standards.
- Review and proof reports relating to awarding.
- Co-ordinate any EAR’s (Enquiries About Results) for escalation.
- Co-ordinate the submission of any malpractice/maladministration reports for escalation to the centre compliance team.
- Develop and maintain public facing key dates schedules.
- Keep accurate and up to date records in line with GDPR and internal processes.
- Provide up-to-date information, advice and guidance on TQUK’s Assessment Delivery activities to internal and external stakeholders.
- Ensure that all appropriate systems and procedures meet TQUK’s requirements and escalate issues.
- Act as a liaison between Operations and Awarding teams.
- Contribute to an environment of continuous improvement including identification of streamlining processes.
- Respond to enquiries in line with SLAs and seeking input from other teams when required.
Key Requirements
Essential
- An interest in vocational education and assessment.
- Knowledge of working within a regulated Awarding Organisation.
- Have excellent verbal and written communication skills.
- Exceptional attention to detail and ability to interpret complex data.
- Be highly organised and able to prioritise your workload.
- Experience of working in a regulated environment with a constant eye to maintaining and improving regulatory compliance.
- Understanding of the assessment and awarding cycle including creating public facing key dates schedules.
- Be comfortable working to deadlines and set standards and operating procedures.
- Ideally have an understanding of Ofqual General Conditions of Recognition and how these impact on TQUK.
- Efficient and effective data and file management; inputting, filing, and monitoring of data.
- Proficient in Microsoft Office including Excel and open to using e-technologies for collaboration.
- A passion for continuous improvement and high standards.
Desirable
- Experience with on demand assessment and digital assessment platforms.
- Familiarity with TQUK’s product suite and awarding body operations.
- Experience in leading examiner, verification and moderation teams.
Key Benefits
- Company sick pay upon completion of probation.
- 25 days annual leave plus 8 days Bank Holiday (33 in total).
- Additional annual leave day each year, after 2 years of continuous service (up to 28 days).
- An extra day off to celebrate your birthday.
- Annual Loyalty Bonus.
- Annual salary review.
- Bupa healthcare benefits.
- Employee Assistance Programme (EAP).
- NEST pension.
- Cycle-to-work scheme.
- A positive and supportive working environment.
- Comprehensive onboarding.
- A workplace that supports a healthy work/life balance.
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.
Assessment Coordinator employer: Training Qualifications UK
Training Qualifications UK is an exceptional employer, offering a dynamic and supportive remote work environment that prioritises employee well-being and professional growth. With generous benefits such as 25 days of annual leave, a loyalty bonus, and comprehensive healthcare options, TQUK fosters a culture of inclusivity and continuous improvement, making it an ideal place for those passionate about vocational education and assessment.
Contact Details:
Training Qualifications UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assessment Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the education and assessment field, especially those connected to TQUK. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with TQUK’s qualifications and their approach to assessments. Show us you’re passionate about vocational education and how you can contribute to our success.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at TQUK!
We think you need these skills to ace Assessment Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Assessment Coordinator role. Highlight your experience in vocational education and any relevant regulatory knowledge to show us you’re the perfect fit!
Show Off Your Communication Skills:Since excellent verbal and written communication is key for this role, don’t hold back! Use clear and concise language in your application to demonstrate your ability to convey complex information effectively.
Be Detail-Oriented:Attention to detail is crucial for the Assessment Coordinator position. Double-check your application for any typos or errors, and ensure that all your experiences are accurately represented. We love a well-organised application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Training Qualifications UK
✨Know Your Stuff
Make sure you understand the assessment and awarding cycle inside out. Brush up on Ofqual's General Conditions of Recognition and how they apply to TQUK. This knowledge will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Organisational Skills
As an Assessment Coordinator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight your ability to prioritise and keep everything on track, especially under tight deadlines.
✨Communicate Clearly
Excellent verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few points on how you would handle customer service scenarios or coordinate with internal teams.
✨Emphasise Continuous Improvement
TQUK values a passion for continuous improvement. Be ready to discuss how you've identified areas for improvement in previous roles and what steps you took to implement changes. This will demonstrate your proactive approach and commitment to high standards.