Account Manager

This job is a permanent full-time position located in a hybrid setting, requiring 3 days per week in the office (Sale, Manchester). The role reports to the Sales Manager - Existing Business and offers a salary depending on experience plus uncapped commission (£5,000 OTE). There are no line management responsibilities.

Overview:

Training Qualifications UK is the fastest-growing Awarding Organisation in the UK and a market-leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners. We are looking for a highly motivated and results-driven Account Manager to join our growing team, responsible for a number of mid-high level accounts. This role is crucial for driving the continued growth and success of our organisation through managing existing partnerships and exceeding growth targets within your designated portfolio.

Key Responsibilities:

• Proactively use data to identify growth opportunities within your designated portfolio.
• Secure customer meetings to pursue and win growth opportunities.
• Develop and implement sales initiatives, strategies, and processes to meet and exceed company growth objectives.
• Identify and act upon customer requirements, maximising opportunities for further growth.
• Utilise a consultative sales approach to engage with customers and propose tailored solutions.
• Accurately forecast and track key account predictions.
• Negotiate and finalise contracts, ensuring profitable pricing and terms.
• Provide regular reports and updates to senior management on business development activities.
• Maintain accurate records of all activities within the CRM system.
• Capture and report intelligence that may inform future Sales and Marketing campaigns.

Other Responsibilities:

• Develop and maintain an understanding of TQUK internal processes related to the customer journey.
• Maintain in-depth knowledge of TQUK products and services, competitors, and the awarding and EPA industry overall.
• Understand regulatory requirements associated with your area of work.
• Undertake other duties to assist the smooth running of the business as required.
• Champion the organisation's values at all times.

Key Requirements:

• Proven track record of success in business development, preferably within the education or training provider industry.
• Experience in working under pressure and comfortable working against defined targets and KPIs.
• Exceptional communication and presentation skills.
• Strong negotiation and contract management skills.
• Accurate pipeline management.
• Organised and able to prioritise your workload.
• Analytical mindset with the ability to gather and interpret market data.
• Demonstrable successes in account management.

Key Characteristics:

• Excellent organisation and attention to detail.
• Confident, energetic, hungry, and ambitious with a "can do, will do" attitude.
• Well motivated, enthusiastic, and able to work on your own initiative.
• Team player.
• Strategic skilled communicator with negotiation abilities.

Key Benefits:

• 25 days annual leave plus 8 days Bank Holiday (33 in total).
• Additional annual leave day each year after 2 years of continuous service (up to 28 days).
• An extra day off to celebrate your birthday.
• Annual Loyalty Bonus.
• Annual salary review.
• Bupa healthcare benefits.
• Employee Assistance Programme (EAP).
• NEST pension.
• Cycle-to-work scheme.
• A positive and supportive working environment.
• Comprehensive onboarding.
• A workplace that supports a healthy work/life balance.

*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.*