Job Category: Business and administration
Training Provider: THE APPRENTICE ACADEMY LIMITED
Salary: See vacancy details — £24,000 a year
Address: Ocean House, Throop Road, Templecombe, BA8 0DH
2027 Service Delivery Manager Apprentice – Templecombe
Are you passionate about project management and support engineering services? Do you have an inquisitive mind? Are you looking for an employer who will sponsor you through academic study, whilst providing valuable and exciting on-the-job experience within a global, innovative and industry-leading organisation?
About the Role
Services teams all around Thales UK are responsible for the deployment and delivery of services to our customers. The Services job family has people working in many different roles pursuing outstanding outcomes for our customers, from Service Delivery Managers, Product Support Engineers, and Spares & Repairs coordinators, who are all collectively focused on outstanding Service Delivery.
Service Delivery Managers (SDM) are responsible for the co-coordination and the delivery of Services and Programmes for Thales internal and external customers. This service delivery ranges from spares and repairs to the provision/availability of a capability.
The SDM plays a vital role in creating and maintaining customer relationships. The SDM acts as the link between the customer and the UK Services operational delivery teams. It is the mission of the SDM to always strive to exceed expectations and delight our customers.
Customer relationship management is key to service success to ensure we pre-empt customer needs and offer solutions that add value.
What You Will Learn
As a Service Delivery Manager Apprentice, you will develop key skills and experience in the following:
- Integrated Logistic/Product Support Engineering Management
2027 Service Delivery Manager Apprentice – Templecombe employer: Training Provider
City College Plymouth is an excellent employer, offering a supportive work culture that values teamwork and professional development. With generous benefits such as 28 days of annual leave and a festive closure, employees enjoy a healthy work-life balance while gaining valuable experience in customer service and administration within a vibrant educational environment.
