At a Glance
- Tasks: Assist customers, manage prescriptions, and learn about optical products in a friendly team.
- Company: South Molton Eyecare, a caring and professional independent optometry practice.
- Benefits: Earn while you learn with competitive pay and interactive training opportunities.
- Other info: Exciting career progression and a supportive team environment await you!
- Why this job: Kickstart your career in optics and make a real difference in people's lives.
- Qualifications: Attention to detail, great communication skills, and a passion for healthcare and retail.
The predicted salary is between 37035 - 45265 £ per year.
Salary
National Minimum Wage for Apprentices — £12,896 a year
Address
3 SOUTH STREET, SOUTH MOLTON, EX36 4AA
South Molton Eyecare is a small independent optometry practice that prides itself on excellent clinical patient care.
We are a professional, friendly team providing care in our community.
We seek an apprentice with attention to detail who is approachable & keen to grow their skills while delivering excellent communication & care.
This is a fantastic and unique opportunity to embark on a journey towards a great career.
Starting as an Optical Assistant apprentice with future opportunities for career progression, you will be supported with loads of great, fun, and interactive training.
You will use these exciting new skills in your day-to-day job, where you will gain customer service skills, knowledge in optical support, and develop behaviour suitable for working in an optical practice.
Those with a flair for fashion will love the new frames coming in, and if it’s your forte, you may even get involved in meeting frame reps and helping choose the new ranges.
If you are more technical, you will get to learn lots of information about lenses and measurements, then transform that information into jargon-free, easy-to-understand, customer-friendly language.
It’s all about teamwork in an optician’s practice.
There are many roles, but you support each other to ensure your customers get the best experience possible.
Optical assistants are a very important part of any optical practice and crucial to the customer journey.
Individuals with a real passion for both healthcare and retail thrive in this role, as it’s perfect for those who love to make a real difference in other people’s lives.
The duties within this role include
- Greeting customers in a professional and friendly manner as they enter the practice.
- Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer’s vision.
- Helping customer’s select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements.
- Be able to explain the features and benefits of particular frames, using non-technical customer friendly language.
- Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses.
- Adjusting customers spectacle frames using the correct tools to ensure stability and comfort.
- Basic frame repairs.
- Have a good knowledge of Ophthalmic lenses, tints and coatings to be able to meet visual / lifestyle requirements.
- Ordering prescription glasses and contact lenses in for the customer.
- Correct completion of NHS paperwork and written records in-line with company procedures.
- Making follow up appointments for customers.
- Use a focimeter to find the prescription from spectacles.
- Communicate contact lenses suitability, features and benefits.
- Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing.
- Explaining offers and products to customers.
- Taking payments from customers.
- Being able to problem solve with basic optical concerns
- Understanding business KPIs and how they affect the practices profitability
Optical Assistant/Receptionist Apprentice in South Molton employer: Training Provider
City College Plymouth is an excellent employer, offering a supportive work culture that values teamwork and professional development. With generous benefits such as 28 days of annual leave and a festive closure, employees enjoy a healthy work-life balance while gaining valuable experience in customer service and administration within a vibrant educational environment.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Assistant/Receptionist Apprentice in South Molton
✨Get Involved in Your Local Health Community
Dive into local health and community events where health administrators gather. Not only can you meet professionals, but you can also discover apprenticeship opportunities that may not be advertised online. Networking at these events can help us get our foot in the door and show our passion for the field!
✨Utilise University Career Services
If you're in an educational setting, tap into university career services that often host career fairs and employer meet-ups specifically for health sciences. These events are goldmines for apprenticeship listings and can directly connect us with representatives from companies like Training Provider.
✨Join Relevant Online Forums and Groups
Connect with online communities that focus on health sciences administration. Platforms like Reddit or even specific Facebook groups can provide insider information about upcoming apprenticeships, tips on interviews, and even mentorship opportunities from industry veterans.
✨Direct Applications Are Key!
Don't hesitate to apply directly through the website of Training Provider. Many apprenticeship opportunities might not be widely advertised. A proactive application approach lets us showcase our enthusiasm and skills directly to the employer, which can set us apart from the competition!
We think you need these skills to ace Optical Assistant/Receptionist Apprentice in South Molton
Some tips for your application 🫡
Show Off Your Passion for Health Sciences:In your cover letter, make sure to highlight why you're passionate about health sciences. Mention any relevant coursework or experiences that sparked your interest in this field. We want to see that you’re not just looking for any apprenticeship, but specifically one in health sciences administration!
Emphasise Relevant Qualifications:For a role in health sciences administration, it’s a good idea to list any courses, certifications, or volunteer work you’ve done that’s related to healthcare or administration. Even if it's just shadowing a professional or helping out at a local clinic, show us that you've got the basics down and a keen interest in the health sector.
Make It Personal and Relatable:In your application, share a short personal story that connects you to health sciences. Maybe a family member’s experience with healthcare inspired you or a volunteer project made you see the impact of health administration. We love to hear personal stories because they make your application stand out and feel genuine.
Be Clear About Your Goals:Since this is an apprenticeship, it’s important to state what you hope to learn and achieve during your time with us at Training Provider. Be specific about the skills you want to develop and how they align with your career aspirations in health sciences. This shows you’re committed to your professional growth and know what you want out of this experience!
How to prepare for a job interview at Training Provider
✨Understanding the Health Sciences Landscape
Dive into the specifics of health sciences administration before your interview at Training Provider. Familiarise yourself with relevant policies, regulations, and management practices in healthcare environments. This will not only impress your interviewers but also show your genuine interest in the field.
✨Showcase Your Organisational Skills
As an apprentice, they’ll be looking for your ability to juggle tasks and manage time effectively. Bring along examples of how you’ve previously handled multiple responsibilities, whether that’s through school projects or extracurricular activities. Demonstrating your organisational prowess will give you an edge.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions in your interview. Prepare for situations related to patient confidentiality, teamwork in a healthcare setting, or even managing conflicts. Practising these thoughtful responses will help you shine and demonstrate your problem-solving abilities.
✨Emphasise Your Willingness to Learn
As an apprentice, your eagerness to learn is crucial. Make sure to convey your motivation for exploring the ins and outs of health sciences administration during the interview. Discuss what areas you’re excited to dive into, and ask about the learning opportunities available at Training Provider.
