Job Category: Business and administration
Training Provider: DAMAR LIMITED
Salary: National Minimum Wage for Apprentices - £12,480 a year
Address: THE HEALTH CENTRE, MULLION, HELSTON, CORNWALL, TR12 7DQ
A very exciting and new opportunity has arisen to work as part of the practice reception and administrative team. You will be providing a friendly, professional and efficient service to patients, visitors and members of the practice team.
- Welcome and assist patients and visitors in a friendly, courteous and professional manner.
- Deal with routine patient enquiries in person and by telephone, seeking assistance from experienced colleagues when required.
- Answer and direct telephone calls appropriately in accordance with practice procedures.
- Support patients in accessing the appropriate member of the practice team or service.
- Monitor patient arrivals and the waiting room and keep the appointment system updated.
- Provide a professional and respectful service to all patients, including those who may be anxious, distressed or have additional needs.
- Learn how to deal appropriately with challenging or sensitive situations, with support from experienced staff.
- Alongside reception responsibilities, the successful candidate will gain experience supporting the administration team with a range of administrative duties as and when required.
Administration Assistant Apprentice (Level 2) – Receptionist employer: Training Provider
City College Plymouth is an excellent employer, offering a supportive work culture that values teamwork and professional development. With generous benefits such as 28 days of annual leave and a festive closure, employees enjoy a healthy work-life balance while gaining valuable experience in customer service and administration within a vibrant educational environment.
