Training supervisor in Ryde

Job Introduction

Introduction

Training Pro is seeking a proactive Training Supervisor to lead our learning initiatives across the United Kingdom. In this role you will champion continuous improvement, uphold high standards, and put the customer first while embodying our core values of accountability, boldness, collaboration, curiosity, honesty and diversity. You will communicate often and well, listen to ideas and opinions, and find balance between organisational goals and learner needs.

Responsibilities

• Design, develop and deliver engaging training programmes that align with business objectives and customer commitment.
• Supervise and mentor a team of trainers, fostering a collaborative environment and encouraging bold, innovative approaches.
• Assess training needs through regular consultation with stakeholders, ensuring accountability and high standards in all solutions.
• Monitor and evaluate training effectiveness, using data to drive continuous improvement and curiosity‑led enhancements.
• Maintain compliance with UK training regulations and company policies, upholding honesty and integrity.
• Promote diversity and inclusion within training content and delivery, ensuring all learners feel valued.
• Communicate progress and outcomes clearly to senior management and frontline staff, listening to ideas and opinions throughout the process.
• Balance resource allocation and scheduling to meet both organisational and learner requirements efficiently.

Skills & Experience

• Proven experience in a supervisory training role, preferably within a customer‑focused organisation.
• Strong communication skills with the ability to convey complex information clearly and listen actively to feedback.
• Demonstrated ability to lead diverse teams, fostering collaboration, accountability and bold decision‑making.
• Expertise in curriculum design, adult learning principles and assessment methodologies.
• Solid understanding of UK training legislation and best practice standards.
• Analytical mindset with a curiosity‑driven approach to problem‑solving and continuous improvement.
• Commitment to high standards, honesty, and putting the customer first in all training initiatives.
• Experience promoting diversity and inclusion within learning environments.