NHS 111 Call Handler (HUC DEMO do not delete) in Leeds

Job Introduction

Introduction

As a Retail Sales Assistant at Training Pro in the United Kingdom, you will play a vital role in providing exceptional customer service while managing essential inventory tasks. This position aligns with the company's core values of Accountability, Boldness, Collaboration, Continuous Improvement, Curiosity, Customer Commitment, Diversity, Honesty, Communicating Often and Well, Listening to Ideas and Opinions, Finding Balance, Maintaining High Standards, and Putting the Customer First.

Responsibilities

• Serve and advise customers by helping them find products, providing information on items and prices, and offering an exceptional shopping experience.
• Process payments accurately using cash and card machines (tills).
• Professionally address customer questions, concerns, and difficult situations. Advise on special promotions and encourage sales to meet store targets.
• Receive and process deliveries by unpacking, checking for correct labelling and paperwork, and organising incoming stock.
• Ensure the shop floor is fully stocked with well-presented products and arrange goods attractively.
• Maintain a tidy, safe, and logical stockroom to facilitate efficient retrieval and storage of items.
• Conduct regular inventory checks, stock audits, and report discrepancies to management.
• Use computer systems (EPOS or WMS) to accurately track stock movements and input data. Identify, process, and organise the return of damaged or out-of-date items.

Skills & Experience

• Excellent communication skills to listen carefully and communicate effectively with both customers and team members.
• Strong organisational skills with excellent time management and attention to detail to manage stock efficiently and keep records accurate.
• Competency in basic mathematics for handling payments, counting stock, and performing basic stock checks.
• Comfort using computerised equipment such as tills and data entry systems.
• The ability to work on your feet for extended periods, move stock, and perform some lifting.
• A strong work ethic, the ability to work under pressure, and flexibility with working arrangements.