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- Tasks: Provide top-notch admin support to the EST program and team members.
- Company: Join Training Alliance Group, a respected and expanding organisation.
- Benefits: Enjoy performance incentives, professional development, and flexible leave options.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Previous admin experience and proficiency in Microsoft Office required.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 30000 - 40000 £ per year.
Provide a high level of administrative assistance to EST program. Supporting team members by providing administrative support, including:
- Photocopying, filing, scanning and printing of documents
- Document management of student records
- Organising equipment
- Managing EST inbox
- Timely and accurate data entry
- Ensuring accurate reporting of evaluation, attendance and training data through effective collecting and compiling of results
- Liaise with clients, students and staff members in a prompt, courteous and effective manner, ensuring a high level of customer service is provided
- Managing inbound and outbound calls to and from participants to engage in the EST programs
- Managing various databases such as online attendance, current activities, EST Sharepoint etc.
- Contacting participants (via phone, emails and SMS) to attend training and following up non-attendance
- Advising/sending attendance reports to providers
- Collating and reviewing guideline specific documentation in a timely manner
- Supporting coaches with everyday queries
- Internal calendar management
- Prepare and manage the distribution of resources
- Emailing and producing participant feedback report to assist EST performance review
- Assisting in course planning and trainer scheduling
- Monitoring industry awareness log and providing feedback to EST Manager
- Ensuring the records for claims are accurate and audit-ready
- Completing various additional tasks as required by EST program manager & RTO coordinator
Selection Criteria:
- Proficiency in the use of Microsoft Office products, in particular Word, Excel, PowerPoint and Outlook, with accurate word processing and data entry skills
- Experience working with Reporting program
- Sound knowledge of administrative systems and procedures, and proficiency with office technology
- Highly developed written communications skills with the ability to maintain strong attention to detail and take pride in the quality of work produced
- Effective verbal communication and interpersonal skills, with the ability to liaise with people at all levels in an informative, accurate and positive manner
- Ability to prioritise, organise and complete work within established deadlines, and to maintain a consistent level of professionalism
- An ability to work effectively within a busy team environment, and also to work unsupervised
- Strong client focus and genuine desire to assist team members
- A proactive approach to resolving queries and problems
- A can-do attitude, flexible and mature approach to work tasks, and a willingness to learn
Qualifications:
- Previous experience in a similar role
- Experience working in a professional environment
- Certificate in business/office administration (highly regarded)
Why Join TAG?
- Performance Incentives – Be rewarded for achieving great outcomes
- Employee Recognition Program – Celebrate milestones and success stories
- A well-structured fully supported induction program, with further development and training provided
- Refer-a-Friend Program – Earn rewards for helping us grow our team
- Employee Assistance Program (EAP) – Free, confidential wellbeing support
- Salary Sacrifice – Super – Maximise your superannuation benefits
- Professional Development Days – Dedicated time to focus on your growth
- Ongoing Learning & Development – Access training to build your skills and career
- Cash Out Annual Leave – Flexibility to suit your lifestyle and needs
- Annual Leave in Advance – Extra support when life requires it
Make an Impact. Grow Your Career. Change Lives. Join a respected and expanding organisation where your work truly matters. At TAG, you’ll collaborate with supportive leaders, contribute to community-impacting initiatives, and thrive in a dynamic, purpose-driven environment. TAG is an Equal Opportunity Employer. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds, the LGBTIQ+ community and applicants who have a disability. If you need adjustments during the recruitment process, please let us know — we’re committed to a fair and inclusive experience for all. Join TAG and make a lasting difference—one career at a time. Apply Now!
EST Administration Officer in Morley employer: Training Alliance Group
Contact Detail:
Training Alliance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EST Administration Officer in Morley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TAG. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your admin experience and customer service skills. Confidence is key!
✨Tip Number 3
Show off your tech skills! Since proficiency in Microsoft Office is crucial, be ready to discuss your experience with Word, Excel, and Outlook. Maybe even mention a time when you used these tools to solve a problem or improve efficiency.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit for the EST Administration Officer position.
We think you need these skills to ace EST Administration Officer in Morley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the EST Administration Officer role. We want to see how your skills match up with what we're looking for, so don’t hold back!
Show Off Your Skills: Since this role requires proficiency in Microsoft Office and strong communication skills, be sure to showcase these in your application. We love seeing examples of how you've used these tools effectively in past roles.
Be Detail-Oriented: Attention to detail is key for this position. Double-check your application for any typos or errors before submitting it. We appreciate candidates who take pride in the quality of their work, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team at TAG!
How to prepare for a job interview at Training Alliance Group
✨Know Your Admin Stuff
Make sure you brush up on your administrative skills, especially with Microsoft Office. Be ready to discuss how you've used Word, Excel, and Outlook in previous roles, as well as any experience with reporting programs. This will show that you're not just familiar with the tools but can use them effectively.
✨Show Off Your Communication Skills
Since the role involves liaising with clients, students, and staff, practice articulating your thoughts clearly. Prepare examples of how you've handled communication in a professional setting, especially when resolving queries or providing support. This will highlight your interpersonal skills and customer service focus.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you prioritise tasks and manage your time effectively. Think of specific instances where you successfully juggled multiple responsibilities or met tight deadlines. This will reassure the interviewers that you can thrive in a busy team environment.
✨Bring a Can-Do Attitude
Employers love candidates who are proactive and flexible. Prepare to share examples of how you've tackled challenges or adapted to changes in the workplace. A positive attitude can set you apart from other candidates, so let that shine through during your interview!