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- Tasks: Support daily operations with admin duties and customer care in a busy optical practice.
- Company: Join a vibrant optical practice in London, dedicated to excellent patient service.
- Benefits: Gain a BTEC Level 3 Diploma and improve your maths and English skills while working.
- Why this job: Be the friendly face for patients and develop valuable skills in a supportive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Training provided, perfect for high school and college students looking to kickstart their career.
This vacancy is for a Business Admin Apprentice based in London. The successful applicant will have the opportunity to support the business with general administrative duties as well as other ad–hoc duties defined by management.
We are seeking a friendly, organised Optical Receptionist to join our busy optical practice. As the first point of contact for patients, you will play a key role in creating a welcoming atmosphere while providing essential administrative support to ensure smooth daily operations.
Key Responsibilities:- Customer Care: Greet patients warmly, assist with their enquiries, and guide them through their appointments.
- Appointment Management: Schedule appointments, update diaries, and send reminders to ensure efficiency.
- Frame and Lens Assistance: Help patients choose frames and lenses suited to their needs, providing helpful advice and recommendations.
- Administration: Maintain accurate patient records, handle incoming calls, process payments, and verify insurance details.
- Reception Area: Keep the reception tidy and well–presented, ensuring a professional and welcoming environment.
- Team Support: Liaise with optometrists and colleagues to ensure seamless patient care and workflow.
- Problem Solving: Address patient concerns or queries promptly and professionally.
Training to be provided: BTEC Level 3 Diploma in Business Administration, QCF. Functional Skills Level 2 maths and English can be obtained on the course if you don’t already hold these qualifications.
Business Admin Apprentice employer: Training 2000
Contact Detail:
Training 2000 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Admin Apprentice
✨Tip Number 1
Familiarise yourself with the optical industry and common terminology. Understanding basic terms related to frames, lenses, and patient care will help you communicate effectively during the interview.
✨Tip Number 2
Practice your customer service skills. Since you'll be the first point of contact for patients, demonstrating a friendly and professional demeanour in mock scenarios can set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed schedules or appointments in the past. This will highlight your ability to handle the appointment management aspect of the role.
✨Tip Number 4
Research StudySmarter and our values. Being able to articulate why you want to work with us and how you align with our mission can make a strong impression during your interview.
We think you need these skills to ace Business Admin Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Business Admin Apprentice position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant skills, experiences, and any customer service roles you've held. Emphasise your organisational abilities and any experience in administrative tasks, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you can contribute to creating a welcoming atmosphere and supporting daily operations based on the job description.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for an administrative role.
How to prepare for a job interview at Training 2000
✨Show Your People Skills
As a Business Admin Apprentice, you'll be the first point of contact for patients. Make sure to highlight your ability to communicate effectively and create a welcoming atmosphere during the interview.
✨Demonstrate Organisational Skills
Talk about your experience with managing schedules or appointments. Being organised is key in this role, so share examples of how you've successfully handled multiple tasks or maintained order in previous experiences.
✨Prepare for Common Scenarios
Think about potential patient queries or concerns you might face and how you would address them. Showing that you can problem-solve on the spot will impress the interviewers.
✨Research the Company
Familiarise yourself with the optical practice and its values. Understanding their approach to customer care and how they operate will help you tailor your answers and show genuine interest in the position.
