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- Tasks: Support enrolment and functional skills processes for smooth onboarding of apprentices.
- Company: Join Train'd Up, a dynamic organisation focused on learner success.
- Benefits: Gain valuable experience, develop organisational skills, and work in a supportive team.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in apprentices' journeys while enhancing your administrative skills.
- Qualifications: Strong admin skills, attention to detail, and clear communication are key.
The predicted salary is between 25000 - 30000 £ per year.
Role Purpose
To provide administrative support for the enrolment and functional skills processes, ensuring apprentices are onboarded smoothly and all compliance requirements are met. The role supports the Enrolments and Functional Skills Officer in delivering timely, accurate, and efficient learner onboarding and functional skills administration.
Key Responsibilities
- Enrolments Support
- Learner onboarding: Invite learners onto Aptem CMS and chase completion of onboarding tasks.
- Employer records: Update new and ongoing employer details on Aptem.
- Eligibility checks: Assist with learner eligibility, functional skills, and prior learning checks, including raising confirmation reviews.
- Employer agreements: Send Employer Apprenticeship Agreements, ensure signed copies are returned, and confirm health & safety questionnaires and employer liability insurance certificates are in place before induction.
- Initial assessments: Send assessments to learners and track completion.
- Induction coordination: Book inductions, send diary invites, and ensure all compliance documents are signed and day-1 learning is evidenced.
- Cohort management: Obtain cohort numbers and pass to compliance for updating on the Apprenticeship Service Digital Account.
- Exam bookings: Book functional skills exams and re-sits, ensuring timeliness.
- Learner communication: Send joining instructions and exam details to learners.
- Certification tracking: Update mail log with certificates received, upload certificates to Aptem/admin systems, and pass evidence to compliance for funding claims.
- Process monitoring: Support the Functional Skills Officer and Lead in ensuring smooth delivery of the FS process from enrolment to certification.
Skills and Attributes
- Strong administrative and organisational skills with attention to detail.
- (Desirable) Experience using learner management systems (e.g. Aptem CMS).
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Clear communication skills for liaising with learners, employers, and internal teams.
- (Desirable) Understanding of apprenticeship compliance requirements (eligibility, agreements, health & safety).
- Proactive and supportive team player, able to work under direction and independently.
Performance Indicators
- Learners onboarded on Aptem within required timescales.
- Employer agreements and compliance documents in place before induction.
- Inductions booked and delivered in line with forecasted starts.
- Functional skills exams and re-sits booked promptly.
- Certificates logged, uploaded, and passed to compliance without delay.
Enrolments and Functional Skills Administrator - Train'd Up in Bridge of Allan employer: Train'd Up
Contact Detail:
Train'd Up Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enrolments and Functional Skills Administrator - Train'd Up in Bridge of Allan
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions. We recommend doing mock interviews with friends or family to build confidence and refine your answers. The more prepared you are, the better you'll perform!
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role and appreciation for the opportunity.
We think you need these skills to ace Enrolments and Functional Skills Administrator - Train'd Up in Bridge of Allan
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Enrolments and Functional Skills Administrator role. Highlight your administrative skills and any experience with learner management systems like Aptem CMS. We want to see how you fit into our team!
Show Off Your Organisational Skills: In your application, give examples of how you've managed multiple tasks or deadlines in a fast-paced environment. We love proactive team players who can juggle responsibilities while keeping everything on track!
Communicate Clearly: Since this role involves liaising with learners and employers, make sure your written communication is clear and professional. Use straightforward language and avoid jargon. We appreciate clarity just as much as you do!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Train'd Up
✨Know the Role Inside Out
Make sure you thoroughly understand the job description and responsibilities. Familiarise yourself with terms like 'learner onboarding' and 'functional skills administration'. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong administrative skills, prepare examples from your past experiences where you've successfully managed multiple tasks or deadlines. Highlight how you kept everything organised and on track, especially in a fast-paced environment.
✨Communicate Clearly
Practice clear and concise communication. You’ll need to liaise with learners and employers, so think about how you can demonstrate your communication skills during the interview. Maybe even prepare a few questions to ask them about their processes!
✨Be Proactive and Team-Oriented
This role values a proactive team player. Think of instances where you’ve taken initiative or supported your team in achieving goals. Share these stories to illustrate that you can work well both independently and as part of a team.