Neurodevelopmental Administrator in Wrexham

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales.

We are looking to recruit an enthusiastic, motivated individual, who will provide accurate and effective administrative support for Children and Young People in the East area. The successful candidate will have a good standard of education, a good telephone manner and be able to communicate with people at all levels. They will be able to work on their own initiative and be efficient and organised with their own workload. Previous experience of working in a busy office, with a high number of distractions and conflicting deadlines is essential. Good keyboard skills and experience of Microsoft packages are required, along with a professional and sensitive manner, maintaining confidentiality at all times. Audio typing experience is desirable.

Main duties of the job:

• The Child and Adolescent Mental Health Service (CAMHS) & Neurodevelopmental Team (ND) Admin Assistant will provide an efficient and flexible service support to the CAMHS & ND Multi-Disciplinary teams.
• This will include copy typing, electronic/paper diary management and arranging appointments.
• The post-holder will also be expected to undertake reception duties occasionally.
• The post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, medical staff and other visitors to the unit, in person and in writing, with courtesy and discretion at all times.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Person specification:

• Qualifications and/or Knowledge: NVQ 3 in Administration or equivalent level of knowledge/experience. Good Standard of Education including English and Maths ECDL/RSA.
• Experience: Significant office administration experience. Able to use own initiative and judgement to analyse and resolve problems. Ability to support and deliver to deadlines on a wide range of administration processes. Experience of communicating directly at all levels in an organisation.
• Values: Enthusiastic and motivated individual. Work as part of a team and on own initiative as required.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.