Senior Project Support Officer

Main area Administration and Clerical Grade Band 4 Contract Secondment: 9 months (This post is being offered for a fixed term for 9 month period to cover a temporary vacancy) Hours

• Full time
• Flexible working

37.5 hours per week (An agile working model to allow flexibility between home and office-based working.) Job ref 082-AC062-1026-A

Employer Health Education and Improvement Wales Employer type NHS Site Health Education and Improvement Wales Town Nantgarw Salary £28,819 - £31,626 per annum Salary period Yearly Closing 19/11/2026 23:59

We are committed to promoting inclusion at HEIW and we welcome applications from everybody recognising the value that diversity brings to our workforce. To work in the UK, candidates who are not UK or Republic of Ireland (ROI) nationals require sponsorship via a Skilled Worker Visa, unless they have permission to work via another route. Please note that HEIW does not currently hold a licence to appoint skilled workers from overseas by sponsoring them to work in the UK. If successful, candidates from outside of the UK or ROI would be responsible for obtaining their own sponsorship or visa to enable them to work for HEIW - Work in the UK .

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Job overview

This post is fixed term/secondment for 9 months from start date due to service needs.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An exciting opportunity has become available in the Planning and Performance Team in HEIW. We’re looking for someone who is organised, adaptable and able to remain effective in a demanding environment.

It may be extended or made permanent at the end of that period depending on available funding and business requirement.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

• Providing effective project support to help the team deliver its objectives.
• Supporting the planning, monitoring and control of projects and work programmes.
• Maintaining project documentation and governance arrangements, including project plans, change logs and RAID logs.
• Monitoring progress, identifying issues and escalating concerns where appropriate.
• Building positive and effective working relationships with colleagues, managers and stakeholders across different areas of work.
• Planning and prioritising your workload to ensure deadlines are consistently met.
• Supporting multiple managers and areas of work within a small and multidisciplinary team.
• Organising and supporting meetings, including agenda preparation, papers, minute taking and action tracking.
• Preparing and compiling reports and presentations using Microsoft Office applications.
• Using your initiative to work autonomously while also contributing effectively as part of a team.
• Adapting your approach to different people, priorities, working styles and requirements.

Working for our organisation

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW’s is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

- Respect for All in every contact we have with others,

- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,

- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

• a corporate induction and 90 day Welcome itinerary,
• a meaningful values based performance appraisal process,
• the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply" now to view in Trac.

Other

• Developed interpersonal skills with the ability to build relationships at all levels.
• Welsh Speaker (Level 1) or willingness to work towards

Qualifications & Knowledge

• Level 4 qualification in a relevant subject or equivalent experience
• Knowledge of techniques for planning, monitoring, and controlling projects.

Experience

• Experience of working within a demanding/high intensity administrative setting
• Experience of successful team working
• Experience of project management
• Experience of working within the NHS or other public sector body.

Skills and Attributes

• Developed interpersonal skills with the ability to build relationships at all levels.
• Able to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting priorities.
• Ability to work autonomously and equally effective as part of a multidisciplinary team.
• Proficient in use of standard IT packages e.g. Microsoft Office with the ability to master new applications.
• Advanced IT skills in a range of desktop applications e.g., Excel, Power BI

It is essential that your application demonstrates how you meet the job description / person specification for this post.

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