Prescribing Support Technician in Newport

Main area Medicines Mangement Grade Band 5 Contract Permanent Hours Full time - 37.5 hours per week (09.00 - 17.00) Job ref 110-PST039-1026

Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Glanrhyd Hospital Town Bridgend Salary £32,557 - £39,631 per annum Salary period Yearly Closing 11/11/2026 23:59

Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.

At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.

Discover more about working with us here:

We are seeking a motivated and experienced Pharmacy Technician to join our Primary Care team.

The post holder will work independently to provide technical assistance and support the Care Home Team to aid the development of high-quality, cost-effective prescribing across our Care Homes in CTM.

The role includes facilitating the implementation of rational repeat prescribing systems within GP practices, developing expertise in GP clinical systems, and supporting prescribing audits and data analysis.

The post holder will also provide advice on medicines to Primary Care contractors, patients, carers and members of the public, and contribute to service improvement initiatives aligned with Health Board priorities.

Main duties of the job

Work as part of the Primary Care Prescribing Team to support delivery of safe, effective and cost‑efficient prescribing across GP practices and Care Home reviews.

Analyse, maintain and interpret prescribing data, producing reports, audit packs and cost comparison information to support medicines optimisation

Support Prescribing Advisors with projects, audits and initiatives aligned to Health Board priorities.

Work with GP practices to review and improve repeat prescribing systems, resolve prescribing queries and implement prescribing strategies and policies.

Develop action plans with practices, support annual prescribing visits and provide training to practice teams on medicines management processes.

Collect and analyse clinical and prescribing data to support audits, presenting findings clearly to healthcare professionals.

Provide advice on medicines to healthcare professionals, patients and carers, including supporting medication reviews and resolving routine dosage queries.

Monitor prescribing trends and drug spend, contributing to financial efficiency and identifying potential issues such as fraudulent prescription claims.

Act as an authorised witness for the destruction of Controlled Drugs where required.

Develop patient education materials and promote collaborative working between GP practices, community pharmacies and wider healthcare teams.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore . Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Detailed job description and main responsibilities

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If you’re comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our ‘Croeso Candidate’ booklet below for more information.

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Personal attributes

• Motivated
• Approachable & professional

Knowledge

• Disp/checking practice
• Good working knowledge of primary care pharmacy procedures
• Basic knowledge of clinical pharmacy
• Changing role of pharmacy technician
• Up to date knowledge of primary care pharmacy practice

Skills

• Good communication
• Welsh Language Speaking/Listening Skills (Level 3 and above)

Experience

• Primary Care pharmacy experience

Education/Qualifications/ Training

• BTEC Pharmacy Technician or equivalent in pharmaceutical science; NVQ level 3 pharmaceutical sciences; Registered as pharmacy technician with GPhC

Equality and Diversity: We welcome applications from all protected groups under the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership, as well as those from the Armed Forces community.

Sponsorship: Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance.

Use of AI: We review applications against role-specific criteria. Whilst AI tools can be helpful, applications that rely heavily on AI-generated or generic content may not provide the necessary detail, which may reduce the chances of being shortlisted. To give your application the best chance, please ensure the information you provide is both accurate and authentic, and tailor your examples to the criteria in the Person Specification.

Correspondence: Please check your email regularly, as all recruitment correspondence will be sent to the address on your application. Applications are accepted in Welsh or English with no preference.

Additional information: We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles. All posts are subject to relevant checks, including Disclosure and Barring Service checks and, where required, Professional Registration verification.

We are proud to be a living wage employer.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Verity Morris Job title Chief Pharmacy Technician - Primary Care Email address verity.morris@wales.nhs.uk Telephone number 01656 753886 Additional information

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