At a Glance
- Tasks: Assist in running a busy charity shop, providing excellent customer service and driving sales.
- Company: Join Traid, a vibrant charity focused on second-hand fashion.
- Benefits: Earn a London living wage with opportunities for career advancement.
- Other info: Flexible part-time hours with a supportive team atmosphere.
- Why this job: Make a real impact while working in a fun, fast-paced retail environment.
- Qualifications: Passion for fashion, strong communication skills, and previous customer service experience.
The predicted salary is between 15200 - 15200 £ per year.
Location: Kilburn
Contract: Part-time (Friday, Saturday and Sunday)
Salary: £15,200
Employer: Traid
Reporting to: Shop Manager
Traid is looking for a motivated Sales Assistant who wants a job with real purpose, loves retail, fashion, and wants to work in charity and second-hand clothing. In this role, you will assist with the day-to-day running of the shop, providing great customer service, driving sales, pricing products and merchandising. Traid shops are busy stores that need vibrant people who can deal with high volumes of customers and keep our shop floors constantly stocked. Behind the scenes, Traid store teams also hang, tag and price large deliveries of clothes that come from our central warehouse. Traid is a London living wage employer who loves to promote staff to senior positions from within.
Key Responsibilities
- Provide Traid customers with excellent service and the best in-store experience.
- Ensure the smooth operational running of the shop.
- Process the weekly delivery and keep the shop floor stocked.
- Be a shop cashier and balance the till at the end of the day.
- Implement and process Gift Aid donations.
- Be responsible for the store in the Manager’s absence.
- Be a brand ambassador for Traid.
Ideal candidate
- Has a passion for second-hand clothing, with a strong interest in fashion and knowledge of brands.
- Enjoys collaborating and working as part of a team.
- Has stamina to work in an incredibly busy retail store.
- Has a good track record of reliability in previous posts, with previous customer service experience.
- Excellent communication skills.
- A creative thinker, who uses their initiative to find the best possible solution in every situation.
- Willing to be flexible with hours and working days.
Applications will be reviewed on a rolling basis; please note that only shortlisted candidates will be contacted for next stages.
Charity Sales Assistant Kilburn in London employer: Traid
Traid is an exceptional employer that offers a meaningful opportunity for those passionate about retail and charity work in the vibrant community of Kilburn. With a commitment to the London living wage and a strong focus on internal promotions, Traid fosters a supportive work culture where employees can thrive and grow within the organisation. Join us to be part of a dynamic team that values creativity, collaboration, and customer service while making a positive impact through second-hand fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Charity Sales Assistant Kilburn in London
✨Tip Number 1
Get to know Traid and their mission! Before your interview, do a bit of research on the charity and its values. This will help you show genuine interest and align your passion for second-hand clothing with their goals.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your creativity! Traid loves a creative thinker, so come prepared with ideas on how you could improve the shop's merchandising or engage customers. This will demonstrate your initiative and passion for the role.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our site. It’s the best way to ensure we get your details and can consider you for this exciting opportunity.
We think you need these skills to ace Charity Sales Assistant Kilburn in London
Some tips for your application 🫡
Show Your Passion:Let us see your love for second-hand clothing and fashion shine through in your application. Share any relevant experiences or interests that connect you to Traid's mission and values.
Tailor Your CV:Make sure your CV is tailored to the role of Charity Sales Assistant. Highlight your customer service experience and any retail skills that make you a great fit for our busy shop environment.
Craft a Personal Cover Letter:Write a cover letter that reflects your personality and enthusiasm for the position. Use it as an opportunity to explain why you want to work with us at Traid and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible!
How to prepare for a job interview at Traid
✨Know Your Stuff About Second-Hand Fashion
Before the interview, brush up on your knowledge of second-hand clothing and popular brands. Traid is all about charity and fashion, so showing that you’re passionate and informed will definitely impress them.
✨Show Off Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview, as they’ll want to see how you handle busy situations and keep customers happy.
✨Demonstrate Team Spirit
Traid values collaboration, so be prepared to discuss how you work well in a team. Share instances where you’ve successfully collaborated with others to achieve a common goal, especially in a retail environment.
✨Be Ready for a Fast-Paced Environment
Since the shop can get quite busy, it’s important to convey your stamina and ability to thrive under pressure. Mention any previous roles where you managed high volumes of customers or tasks effectively.