At a Glance
- Tasks: Assist in running a busy charity shop, providing excellent customer service and driving sales.
- Company: Join Traid, a vibrant charity focused on second-hand fashion and sustainability.
- Benefits: Enjoy a competitive salary, opportunities for promotion, and a supportive work environment.
- Other info: Flexible hours and great career growth opportunities await you!
- Why this job: Make a real difference while working in a fun, fast-paced retail setting.
- Qualifications: Passion for fashion, strong teamwork skills, and previous customer service experience.
The predicted salary is between 22000 - 28000 £ per year.
Location: Shepherd's Bush
Contract: Full Time (34.25 hours)
Salary: £26,359
Position: Sales Assistant
Employer: Traid
Reporting to: Shop Manager
Traid is looking for a motivated Sales Assistant who wants a job with real purpose, loves retail, fashion, and wants to work in charity and second-hand clothing. In this role, you will assist with the day-to-day running of the shop, providing great customer service, driving sales, pricing products and merchandising. Traid shops are busy stores that need vibrant people who can deal with high volumes of customers and keep our shop floors constantly stocked. Behind the scenes, Traid store teams also hang, tag and price large deliveries of clothes that come from our central warehouse. Traid is a London living wage employer who loves to promote staff to senior positions from within.
Key Responsibilities
- Provide Traid customers with excellent service and the best in-store experience
- Ensure the smooth operational running of the shop.
- Process the weekly delivery and keep the shop floor stocked.
- Be a shop cashier and balance the till at the end of the day.
- Implement and process Gift Aid donations.
- Be responsible for the store in the Manager’s absence.
- Be a brand ambassador for Traid.
Ideal candidate
- Has a passion for second-hand clothing, with a strong interest in fashion and knowledge of brands.
- Enjoys collaborating and working as part of a team.
- Has stamina to work in an incredibly busy retail store.
- Has a good track record of reliability in previous posts, with previous customer service experience.
- Excellent communication skills.
- A creative thinker, who uses their initiative to find the best possible solution in every situation.
- Willing to be flexible with hours and working days.
Charity Sales Assistant Shepherd’s Bush employer: Traid
Traid is an exceptional employer that offers a fulfilling opportunity for those passionate about retail and charity work in the vibrant community of Shepherd's Bush. With a commitment to the London living wage and a strong focus on internal promotions, Traid fosters a supportive work culture where employees can thrive and grow within the organisation. Join us to be part of a dynamic team that values creativity, collaboration, and making a positive impact through second-hand fashion.
StudySmarter Expert Advice🤫
We think this is how you could land Charity Sales Assistant Shepherd’s Bush
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Traid, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Traid!
We think you need these skills to ace Charity Sales Assistant Shepherd’s Bush
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Traid, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Traid and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Traid that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Traid
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
