At a Glance
- Tasks: Assist in running a busy charity shop, providing excellent customer service and driving sales.
- Company: Join Traid, a vibrant charity focused on second-hand fashion and sustainability.
- Benefits: Enjoy a competitive salary, opportunities for promotion, and a meaningful work experience.
- Other info: Dynamic team atmosphere with opportunities for career growth within the organisation.
- Why this job: Make a real impact in the community while working in a fun retail environment.
- Qualifications: Passion for fashion, strong communication skills, and previous customer service experience.
The predicted salary is between 22000 - 28000 £ per year.
Location: Peckham
Contract: Fixed Term (1 year maternity cover)
Salary: £26,359
Position: Charity Sales Assistant
Employer: Traid
Reporting to: Shop Manager
Traid is looking for a motivated Sales Assistant who wants a job with real purpose, loves retail, fashion, and wants to work in charity and second-hand clothing. In this role, you will assist with the day-to-day running of the shop, providing great customer service, driving sales, pricing products and merchandising. Traid shops are busy stores that need vibrant people who can deal with high volumes of customers and keep our shop floors constantly stocked. Behind the scenes, Traid store teams also hang, tag and price large deliveries of clothes that come from our central warehouse. Traid is a London living wage employer who loves to promote staff to senior positions from within.
Key Responsibilities
- Provide Traid customers with excellent service and the best in-store experience
- Ensure the smooth operational running of the shop
- Process the weekly delivery and keep the shop floor stocked
- Be a shop cashier and balance the till at the end of the day
- Implement and process Gift Aid donations
- Be responsible for the store in the Manager’s absence
- Be a brand ambassador for Traid
Ideal candidate
- Has a passion for second-hand clothing, with a strong interest in fashion and knowledge of brands
- Enjoys collaborating and working as part of a team
- Has stamina to work in an incredibly busy retail store
- Has a good track record of reliability in previous posts, with previous customer service experience
- Excellent communication skills
- A creative thinker, who uses their initiative to find the best possible solution in every situation
- Willing to be flexible with hours and working days
Charity Sales Assistant Peckham employer: Traid
Traid is an exceptional employer that offers a meaningful opportunity for those passionate about fashion and charity. Located in the vibrant community of Peckham, we provide a supportive work culture that values employee growth, with a commitment to promoting from within. As a London living wage employer, we ensure our team members are rewarded fairly while enjoying a dynamic retail environment filled with purpose and camaraderie.
StudySmarter Expert Advice🤫
We think this is how you could land Charity Sales Assistant Peckham
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Charity Sales Assistant Peckham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Traid:Don’t forget to personalise your application for Traid! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Traid
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Traid offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Traid and contribute positively during your temporary stint.
