At a Glance
- Tasks: Assist in running a busy charity shop, providing excellent customer service and driving sales.
- Company: Join Traid, a purpose-driven charity focused on second-hand fashion.
- Benefits: London living wage, opportunities for promotion, and a vibrant work environment.
- Why this job: Make a real impact in the community while working with fashion you love.
- Qualifications: Passion for second-hand clothing, customer service experience, and teamwork skills.
- Other info: Dynamic role with flexible hours and great career growth potential.
Overview
Location: Wood Green, Contract: Part Time (3 days per week), Salary: £15,664, Position: Charity Sales Assistant, Employer: Traid, Reporting to: Shop Manager.
The Role: Traid is looking for a motivated Charity Sales Assistant who wants a job with real purpose, loves retail, fashion, and wants to work in charity and second-hand clothing. In this role, you will assist with the day-to-day running of the shop, providing great customer service, driving sales, pricing products and merchandising. Traid shops are busy stores that need vibrant people who can deal with high volumes of customers and keep our shop floors constantly stocked. Behind the scenes, Traid store teams also hang, tag and price large deliveries of clothes that come from our central warehouse. Traid is a London living wage employer who loves to promote staff to senior positions from within. Find out more about Traid here.
Key Responsibilities
- Provide Traid customers with excellent service and the best in-store experience.
- Ensure the smooth operational running of the shop.
- Process the weekly delivery and keep the shop floor stocked.
- Be a shop cashier and balance the till at the end of the day.
- Implement and process Gift Aid donations.
- Be responsible for the store in the Manager’s absence.
- Be a brand ambassador for Traid.
Ideal candidate
- Has a passion for second-hand clothing, with a strong interest in fashion and knowledge of brands.
- Enjoys collaborating and working as part of a team.
- Has stamina to work in an incredibly busy retail store.
- Has a good track record of reliability in previous posts, with previous customer service experience.
- Excellent communication skills.
- A creative thinker, who uses their initiative to find the best possible solution in every situation.
- Willing to be flexible with hours and working days.
To apply please send your CV and a short covering letter to melissa@traid.org.uk. Applications will be reviewed on a rolling basis.
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Charity Sales Assistant employer: Traid
Contact Detail:
Traid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Sales Assistant
✨Tip Number 1
Get to know Traid and its mission! Before your interview, dive into their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in working for a charity that makes a difference.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Traid loves vibrant people, so let your personality shine through when discussing how you handle busy retail environments.
✨Tip Number 3
Be ready to demonstrate your passion for second-hand clothing and fashion. Share your favourite brands or styles and why you love them. This will show that you’re not just looking for any job, but that you truly care about the role and the products you'll be selling.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our latest news and sales – being informed shows your enthusiasm and commitment to the Traid brand!
We think you need these skills to ace Charity Sales Assistant
Some tips for your application 🫡
Show Your Passion for Charity: When writing your application, let us know why you're excited about working in charity retail. Share your love for second-hand clothing and how it aligns with Traid's mission. We want to see that you genuinely care about making a difference!
Highlight Your Customer Service Skills: Since this role is all about providing excellent service, make sure to showcase any previous experience you have in customer-facing roles. Tell us about times you've gone above and beyond for customers – we love hearing those stories!
Be Creative and Initiative-Driven: We’re looking for someone who can think on their feet! In your application, mention any creative solutions you've implemented in past jobs or how you've tackled challenges. Show us that you can bring fresh ideas to the shop floor!
Keep It Professional but Personal: While we appreciate a friendly tone, remember to keep your application professional. Use clear language, check for typos, and structure your thoughts well. And don’t forget to apply through our website – it’s the best way to get your application in front of us!
How to prepare for a job interview at Traid
✨Know Your Stuff About Charity and Fashion
Before the interview, brush up on Traid's mission and values. Familiarise yourself with the second-hand clothing market and current fashion trends. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This is crucial for a role that revolves around providing a great in-store experience.
✨Demonstrate Team Spirit
Traid values collaboration, so be ready to discuss how you work well in a team. Share stories that highlight your ability to support colleagues and contribute to a positive shop environment. This will show that you're not just a lone wolf but a team player.
✨Be Ready for a Fast-Paced Environment
Since Traid shops are busy, think of ways to demonstrate your stamina and ability to multitask. You might want to mention any previous retail experience where you thrived under pressure. This will reassure them that you can handle the hustle and bustle of the shop floor.