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- Tasks: Assist the Business Support Team Leader with various queries and office duties.
- Company: Join Trafford Council, a vibrant community-focused organisation dedicated to making a difference.
- Benefits: Enjoy hybrid working, personal development opportunities, and a supportive workplace culture.
- Why this job: Be part of a team that values your input and strives for positive change in the community.
- Qualifications: No specific qualifications required; just a willingness to learn and collaborate.
- Other info: This is a permanent role with a salary range of £25,989 - £28,142 pa.
The predicted salary is between 22000 - 28000 £ per year.
Permanent
Expires 07/09/2025
About the Role
Business Support Officer
Salary Band 3, £25,989 – £28,142 pa (£10,395 – £11,257 for part time hours)
Contract type Permanent
About the Role
In this role you will be hybrid working from home and from the Partington Health Centre.
As a Business Support Officer, you will assist the Business Support Team Leader in providing an efficient business support function.
You will receive, log, and respond to a variety of internal and external queries and requests, offering a professional service by recording the details of the enquiries and handling them in a timely and appropriate manner, meeting service standards across Trafford Council (TC).
You will be required to work collaboratively with colleagues, partners, service users and other stakeholders to meet service needs.
You must be able to demonstrate that you are able to process and maintain data in a variety of IT systems, (including manual and electronic), completing and inputting to provide accurate management information.
You will undertake all general office duties as and when required.
About you
Your style and approach will reflect our values and behaviours: you will be committed to continually learning & improving the way you do things to ensure effective outcomes; valuing and respecting others’ contribution, you will work together to deliver service; you will take ownership of your actions and strive to getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.
About us
Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.
Our vision: Trafford where all our residents, businesses and communities thrive.
Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.
About the benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.
For this opportunity, you must be able to prove you have the right to work in the UK – if in doubt please visit the following link Employers\’ right to work checklist – GOV.UK (www.gov.uk) . Please note we are not a licensed sponsor and we won\’t be able to support with your work visa.
Privacy Notice – The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)
Central Road , Partington , Trafford , M31 4FY
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Business Support Officer NEW Trafford Council Trafford £25,989 - £28,142 pa (£10,395 - £11,257 [...] employer: Trafford
Contact Detail:
Trafford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer NEW Trafford Council Trafford £25,989 - £28,142 pa (£10,395 - £11,257 [...]
✨Tip Number 1
Familiarise yourself with Trafford Council's values and behaviours. Understanding their commitment to continuous improvement and collaboration will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience with data processing and IT systems. Be prepared to discuss specific examples of how you've successfully managed data in previous roles, as this is a key requirement for the Business Support Officer position.
✨Tip Number 3
Demonstrate your problem-solving skills. Think of instances where you've taken ownership of an issue and resolved it effectively, as this aligns with the council's emphasis on personal responsibility and making a difference.
✨Tip Number 4
Network with current or former employees of Trafford Council. Engaging with them can provide valuable insights into the work culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Business Support Officer NEW Trafford Council Trafford £25,989 - £28,142 pa (£10,395 - £11,257 [...]
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in business support or administrative roles. Provide specific examples of how you've successfully handled queries, managed data, or collaborated with teams to meet service needs.
Showcase Your Skills: Make sure to mention your proficiency in IT systems and data management. If you have experience with specific software or tools relevant to the role, include that information to demonstrate your capability.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your understanding of Trafford Council's values and your commitment to continuous improvement. Use this opportunity to express your enthusiasm for the role and how you can contribute to the team's success.
How to prepare for a job interview at Trafford
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Business Support Officer. Be prepared to discuss how your skills and experiences align with these duties, especially in handling queries and maintaining data.
✨Showcase Your IT Skills
Since the role involves processing and maintaining data in various IT systems, be ready to talk about your proficiency with different software. Provide examples of how you've used technology to improve efficiency or solve problems in previous roles.
✨Demonstrate Teamwork
The position requires collaboration with colleagues and stakeholders. Prepare examples that highlight your ability to work effectively in a team, resolve conflicts, and contribute positively to group dynamics.
✨Emphasise Continuous Improvement
Trafford Council values learning and improvement. Be ready to discuss instances where you've taken ownership of a task, learned from mistakes, and implemented changes that led to better outcomes. This will show your commitment to personal and professional growth.
