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For Companies At a Glance
- Tasks: Welcome customers, ensure safety, and maintain activity areas for a fun experience.
- Company: Join Trafford's largest sport and leisure operator with a bold vision for healthier lives.
- Benefits: Enjoy 32 days holiday, free fitness membership, and health perks.
- Why this job: Be part of transforming leisure spaces and inspiring the community to move more.
- Qualifications: First Aid certification is essential; Level 2 Gym Instructor is a plus.
- Other info: Supportive workplace with career growth and a focus on employee well-being.
The predicted salary is between 20000 - 25000 ÂŁ per year.
In the role of Dry Leisure Assistant, you will be responsible for:
- Meeting & greeting customers
- Keyholder responsibility for opening and locking up the site
- Staying up to date with systems, processes, and industry best practices
- Maintaining training and qualifications
- Preparing activity areas and equipment to meet the needs of the programme
- Ensuring all equipment meets the highest standards of safety and cleanliness
- Ensuring the safety of our customers
- Listening and responding to customers' requests
- Collaborating with managers to enhance customer experience and operational efficiency
- Supporting your centre's sales and customer retention
What you need:
- First Aid at Work - Essential, we can put you through the course if not already acquired
- Level 2 Gym Instructor Qualification - Desirable, but not essential for the role
We are the largest operator of sport and leisure facilities in Trafford, with an annual turnover of £8 million and over 300 employees. Our bold vision is to inspire and create opportunities for the people of Trafford to move more and live longer, healthier, happier lives. This is a pivotal point in our evolution as Trafford Council's multi-million-pound leisure investment programme is rolled out. This ambitious programme will see the portfolio of leisure centres transformed into fit-for-purpose, accessible, inspiring spaces under a new brand of “move” for future generations to come.
A supportive and structured workplace:
- Pension scheme
- 32 days holiday, rising to 38 days after 5 years (including bank holidays and Trafford Leisure days)
- Company sick pay
- Health and Ride 2 Work schemes
- Free Fitness Membership (worth up to ÂŁ450 per year)
- Discounted Fitness Membership for up to 5 family or friends
- 24/7 GP access
- Employee health scheme, including confidential counselling
- Employee Assistance Programme (claim up to ÂŁ1,150 per year in healthcare costs)
- Perks at Work discounts
- Access to Manchester Credit Union for savings and loans
Dry Leisure Assistant in Stretford employer: Trafford Leisure
Contact Detail:
Trafford Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dry Leisure Assistant in Stretford
✨Tip Number 1
Get to know the company! Research Trafford's leisure facilities and their vision. When you walk in for your interview, drop some knowledge about their recent projects or community initiatives. It shows you're genuinely interested and ready to be part of their mission.
✨Tip Number 2
Practice your customer service skills! As a Dry Leisure Assistant, you'll be meeting and greeting customers all day. Role-play with a friend or family member to get comfortable responding to different customer scenarios. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your teamwork skills! Collaborating with managers is key in this role. Think of examples from your past experiences where you worked well in a team. Be ready to share these stories during your interview to highlight your ability to enhance customer experience together.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen on joining our team. Let’s make sure you land that job!
We think you need these skills to ace Dry Leisure Assistant in Stretford
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our mission of inspiring healthier lives.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any qualifications like First Aid or gym instructor training, even if they're not essential. This shows us you’re serious about the role and understand what we’re looking for.
Show Your Customer Focus: As a Dry Leisure Assistant, customer service is key! Use your application to demonstrate how you've successfully met customer needs in the past. Share specific examples that showcase your ability to listen and respond effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Trafford Leisure
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Dry Leisure Assistant. Familiarise yourself with customer service best practices, safety protocols, and how to maintain equipment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Dry Leisure Assistant, you'll be meeting and greeting customers regularly. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you listened to their needs or resolved issues effectively. This will demonstrate your ability to enhance the customer experience.
✨Highlight Relevant Qualifications
If you have a First Aid at Work qualification or a Level 2 Gym Instructor Qualification, make sure to mention them during the interview. If you don’t have these yet, express your willingness to complete the necessary training. This shows your commitment to safety and professional development.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the role and the company. Inquire about the training opportunities available or how they measure customer satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.