Domestic Abuse Advisor (DAA) in Trafford

Trafford Domestic Abuse Services (TDAS) is an independent specialist agency working in Trafford and Salford delivering services to adults and children who have experienced domestic abuse. TDAS is a specialist charity providing services to adults and children and young people experiencing or have experienced domestic abuse.

We provide both prevention and intervention services and raise awareness of domestic abuse through training, workshops and public forums.

Vision

To eradicate all forms of domestic abuse, creating a society where it is not tolerated and families can live safely.

Our Mission:

“To enable people to break free from domestic abuse”.

This is achieved by meeting the following objectives:

• The provision of safe and supportive spaces and temporary accommodation for women and children who have or who are experiencing domestic abuse.
• The provision of community support services to those who have experienced domestic abuse.
• To advance the education of the public and those who work in partnership with the public, private, voluntary, community and social enterprise, in issues relating to domestic abuse including its nature, impact and causes.

TDAS values

Openness: TDAS create an open culture, provide transparent reporting, good fundraising and governance.

Person centred: TDAS provide coordinated, personalized and enabling services to everyone

Innovative: TDAS introduce new ideas, are creative and foreword thinking

Collaborative: TDAS work in partnership with key stakeholders to enable individuals to achieve a defined and common purpose

Empowering: TDAS empower our service users to become stronger, more confident, being aware of their rights and privileges and live a more meaningful and fulfilling life.

Employee Benefits

At TDAS, we believe that supporting our team goes beyond the workplace. We offer a comprehensive range of employee benefits designed to promote wellbeing, security, and growth. These include generous annual leave, enhanced pension contributions, and access to wellbeing initiatives that support both physical and mental health. We also provide ongoing training and professional development opportunities, ensuring our staff feel valued, supported, and able to thrive in their roles. Our flexible working arrangements reflect our commitment to achieving a positive work-life balance, while our culture of recognition ensures that every contribution is appreciated

• A generous package including 34 days holiday per year inclusive of bank holidays (FTE), extra holidays, for long service
• Life assurance benefit
• 365 days a year Employee Assistance Programme
• Employee pension scheme with 5% employer contribution (after 3 months of employment)
• Cycle2work Scheme
• Electric Car Scheme
• Professional and Personal Development
• Monthly Employee Recognition

Main Purpose of Role

To play an integral and active part in the community-based outreach support and community projects within Trafford including the delivery of TDAS domestic abuse programmes.

The role will provide support to individuals assessed as medium risk, as well as those who may escalatate to high risk.

You will work as part of a skilled, multi-disciplinary staff team and must be approachable and highly motivated in supporting and encouraging people experiencing domestic violence/abuse, using a trauma informed approach to make informed choices to determine their own future.

Duties and Responsibilities

General:

• Work with the Chief Executive Officer and other staff members to promote and support the development of TDAS.
• To adhere to TDAS Code of Conduct at all times.
• To attend staff meetings when required To work in line with, and follow, the policies and procedures of Safe in Salford & TDAS.
• To ensure that all TDAS policies and procedures are implemented and promoted by staff.
• To actively promote diversity in the organisation.
• To act as an ambassador for and represent the TDAS at external functions.
• To represent TDAS on local and regional forums.
• To build positive relationships and partnerships with key local agencies.
• To embody TDAS’s values and act as a role model.
• To participate actively in the management team, contributing to the strategic development of the organisation.
• To undertake any other duties as may be deemed consistent with the requirements of the post.

Main:

• Provide person-centred, trauma-informed community outreach support to adults experiencing domestic abusethrough a range of approaches, including face-to-face, telephone and digital support.
• Manage a caseload, providing regular, structured one-to-one support sessions tailored to individual needs.
• Complete comprehensive risk and needs assessments for all service users, ensuring these are reviewed withindefined timescales and responding appropriately to changes in risk in accordance with safeguarding procedures.
• Co-producing individual support and safety plans that reflect each service user’s circumstances, needs and goals.
• Provide practical and emotional support, empowering service users to develop independence, build resilience andmake informed choices, advocating alongside them where appropriate.
• Support service users to access a range of services and resources, including criminal and civil justice, housing,health, legal, welfare and community services.
• Develop and maintain effective multi-agency partnerships with statutory and voluntary sector organisations,including the police, MARAC, social care, health services, housing providers and legal professionals, to promotesafety and achieve positive outcomes.
• Represent TDAS at meetings with external agencies and partner organisations, where appropriate.Maintain up-to-date knowledge of relevant legislation, guidance and procedures, including safeguarding, criminaland civil justice, housing and welfare.
• Adhere to TDAS and Trafford Borough Council’s safeguarding policies, procedures and practice requirements.Deliver the TDAS True Colours group domestic abuse awareness programme across community venues inTrafford and through online platforms.
• Deliver domestic abuse awareness and training sessions to professionals across Trafford.
• Provide support to the TDAS Support Line as required, offering advice, information and emotional support tocallers, and making appropriate referrals and onward signposting.
• Maintain accurate, timely and confidential case records and documentation in accordance with safeguarding, dataprotection and organisational requirements.
• Support the Community Team Leader with the monitoring, reporting and delivery of service outcomes in line withfunder requirements.
• Plan and manage own workload effectively, working independently and using initiative, including respondingappropriately to situations of crisis, while maintaining a consistently high standard of service.Obtain and respond to regular feedback from service users to support the ongoing development, quality andeffectiveness of TDAS services.

Person Specification

Please download the recruitment pack below for more information.

Equality, Diversity and Accessibility

TDAS is committed to fostering an inclusive, supportive and accessible workplace where everyone can thrive. We welcome applications from people of all backgrounds, identities and abilities, and we ensure a fair and transparent recruitment process. Applicants are welcome to submit their application in the format that works best for them; written form, video, or audio recording. As a recognised Disability Confident Employer, we are committed to inclusive recruitment practices and guarantee an interview to all applicants with a disability who meet the minimum essential criteria for the role. There may be occasions where we are required to specify the gender of a role due to the nature of the work, predominantly within our safe accommodation services. Where this applies, it will be made clear within the recruitment pack and will be in line with the Equality Act 2010.

For more information get in touch or download or recruitment pack