At a Glance
- Tasks: Support households in temporary accommodation and help them move on to permanent housing.
- Company: A dedicated organisation focused on providing housing support to vulnerable communities.
- Benefits: 26 days annual leave, flexible perks, and a generous pension scheme.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your career in housing support.
- Qualifications: Experience in homelessness prevention and strong relationship-building skills.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
The main purpose of this role is to provide support to households placed in temporary or emergency accommodation, maximise income, eradicate debt owed to HOST, protect vulnerable clients, ensure licence agreements and rent accounts are in place, and submit the necessary Housing Benefit claims. The Temporary Accommodation Officer works alongside the Temporary Accommodation Move on Officer to develop move‑on pathways that reduce the time spent in temporary accommodation.
Responsibilities
- Provide support to households in temporary or emergency accommodation.
- Maximise income and eradicate debt owed to HOST for temporary or emergency accommodation.
- Protect vulnerable clients and ensure all households have the necessary licence agreements and rent accounts.
- Submit all required Housing Benefit claims.
- Collaborate with the Temporary Accommodation Move on Officer to secure move‑on pathways for households.
- Maintain accurate records, produce reports, and understand financial control principles and procedures.
- Operate IT software packages, databases and spreadsheets with accuracy.
- Communicate effectively with clients and establish excellent working relationships with colleagues.
- Work independently under pressure, plan and prioritise workload, meet deadlines and adapt to changing priorities.
- Respond independently to unexpected problems and situations and draft standard and non‑standard documentation using corporate templates.
Qualifications
- Experience delivering homelessness prevention, resettlement, and housing‑related support services.
- Proven experience working within a multi‑functional team and with partners to deliver services to a diverse community.
- Experience within a housing environment dealing with tenant issues and a customer‑focused organisation.
- Ability to maintain accurate records, produce reports, and understand financial control principles and procedures.
- Experience dealing with vulnerable customers and with challenging or disagreeable behaviour.
- Drive, determination and excellent relationship skills.
- Proficiency in IT software packages, databases and spreadsheets, with accurate calculation ability.
- Ability to work independently and under pressure, plan, prioritise and meet deadlines.
- Ability to draft documentation and respond independently to unexpected problems and situations.
Benefits
- Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
- Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working.
- Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
- Grow with us: Development support at every stage, leadership programmes (EPIC Manager, LEAP) and specialist qualifications.
- Wellbeing First: Guided wellbeing walks, “Tea and Talk” sessions and events such as World Mental Health and National Fitness Day.
- Connect with us: Staff forums, Let’s Talk events to network and share ideas.
- Be Celebrated: Annual Time to Shine event, peer recognition schemes, EPIC Star Awards.
Temporary accommodation Officer in Trafford employer: Trafford Council
As a Temporary Accommodation Officer, you will thrive in a supportive and dynamic work environment that prioritises employee wellbeing and professional growth. With generous leave, flexible perks, and a commitment to development through leadership programmes and specialist qualifications, our organisation fosters a culture of collaboration and recognition, ensuring that you feel valued while making a meaningful impact in the community. Join us in a role that not only offers job satisfaction but also the opportunity to connect with colleagues and contribute to vital housing support services.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary accommodation Officer in Trafford
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Temporary accommodation Officer in Trafford
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Trafford Council
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Trafford Council.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Trafford Council that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
