Exchequer Services Support Officer in Trafford

Working Pattern & Arrangement: Part‑time; Hybrid Worker / 21.75 hours over 5 days.

SMART Working: We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working – giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role.

About the Role: Trafford Council is recruiting a part‑time Exchequer Services Support Officer to join the Debt Recovery Team, supporting the collection of money owed to the Council, including Corporate Debt and Adult Social Care Debt. The role involves processing transactions, maintaining accurate records, handling sensitive information in line with legislation, and responding to enquiries from internal and external contacts. You will support the day‑to‑day delivery of the service, ensuring work is completed to required standards and timescales. This role suits individuals who are reliable, organised, and have a positive attitude. Full training will be provided.

About You: As a suitable candidate, you will be organised, reliable, and able to work effectively as part of a team. You will have good communication skills and be able to handle enquiries in a polite and professional manner. You will have basic knowledge of Microsoft applications, including Teams, Outlook, Word and Excel. Attention to detail, a positive attitude, and willingness to learn are essential. You will be committed to improving how you work, taking responsibility for your actions, and working collaboratively to deliver a good service and get things right first time.

Additional Information: This advert may close early if we receive a high number of applications, so please apply as soon as possible. An enhanced DBS check with children/adult barred list check will be required. The service operates a hybrid working pattern between home and the office. Staff are expected to attend the office on average 1-2 days a week, though during training and mentoring this will be full time.

Benefits:

• Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
• Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working.
• Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
• Grow with us: We’ll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential.
• Wellbeing First: Guided wellbeing walks and “Tea and Talk” sessions, and events like World Mental Health and National Fitness Day.
• Connect with us: Connect with colleagues through our staff forums or join our Let’s Talk events to network, share ideas, and hear about the exciting work happening across our council.
• Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards.

Key Information:

• Pre‑Employment Checks: As a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. All post holders are subject to pre‑employment safeguarding checks, including an enhanced Disclosure and Barring Check.
• Please note: We are not a licensed sponsor and will not be able to support with your work visa.
• Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please refer to the recruitment and employment privacy notice.