Working Pattern: Full time
Working Arrangement: 36.25 hours per week / Hybrid working
Fixed Term End Date: 30/03/2027
Interview Date/Type: 22nd and 23rd July at Trafford Town Hall
SMART Working: We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working - giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role.
About the Role
The Insights and Intelligence Service is on an exciting journey to transform how the Council uses data and digital applications to support high-quality services for residents. Our Applications Team plays a key role in managing, supporting and developing the systems that underpin Social Care, Education, Early Help and Youth Justice services, including Liquidlogic Adults, Liquidlogic Children’s, Early Help, ContrOCC, Education and Youth Justice systems and their associated portals.
We are looking for an Application Lead to join the team and work alongside our existing Application Leads to provide effective day‑to‑day leadership across application support and development. You will help oversee the Application Support Officers, support the operation of the user helpdesk, and contribute to the continued improvement of both new and existing systems so they meet local service needs and national requirements.
About You
We are looking for an experienced and motivated individual with a strong understanding of Social Care, Education and Youth Justice systems, and the ability to work confidently within the complexities of social care environments.
You will bring proven experience of Liquidlogic systems and associated workflows, alongside strong technical skills in application development, configuration, system design and testing.
You will be confident working with a wide range of stakeholders, using excellent written and verbal communication skills to support service improvement, manage change and translate user needs into effective application solutions.
You will be analytical, customer‑focused and highly organised, with strong problem‑solving skills, attention to detail and the ability to prioritise competing demands to meet deadlines.
As well as leading your own workload, you will be able to review, support, motivate and develop colleagues, helping to create a responsive and effective application support service.
Key Information
- Pre‑Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Trafford Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to pre‑employment safeguarding checks, including an enhanced Disclosure and Barring Check.
- Please note: We are not a licensed sponsor and will not be able to support with your work visa.
- Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please see the Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council.
