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- Tasks: Assist customers with inquiries about Council services in a fast-paced environment.
- Company: Local government body in Sale prioritising employee wellbeing and positive culture.
- Benefits: Flexible working hours, supportive work environment, and various employee benefits.
- Why this job: Make a real difference in your community while developing your customer service skills.
- Qualifications: Excellent communication skills and a passion for helping others.
The predicted salary is between 28800 - 43200 £ per year.
A local government body in Sale is seeking a dedicated customer service representative to manage inquiries regarding various Council services. Candidates will thrive in a fast-paced call center environment, providing accurate advice to facilitate resolution at the first point of contact.
The role requires excellent communication skills, flexibility for working hours, and a genuine passion for customer service. With a focus on employee wellbeing, this organization values a positive work culture and offers numerous benefits.
Blue Badge & Council Services Advisor (Hybrid) in Sale employer: Trafford Council
Contact Detail:
Trafford Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Blue Badge & Council Services Advisor (Hybrid) in Sale
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they engage with the community. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with a friend. This will help you feel more confident when handling inquiries during the interview.
✨Tip Number 3
Be ready to showcase your flexibility. The job description mentions varying working hours, so think of examples where you've adapted to changing situations. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Blue Badge & Council Services Advisor (Hybrid) in Sale
Some tips for your application 🫡
Show Your Customer Service Passion: When writing your application, let us see your genuine passion for customer service shine through. Share specific examples of how you've helped customers in the past and how you thrive in fast-paced environments.
Tailor Your Application: Make sure to tailor your application to the Blue Badge & Council Services Advisor role. Highlight relevant experience and skills that match the job description, so we can see why you're the perfect fit for our team.
Keep It Clear and Concise: We appreciate clarity! Keep your application clear and concise, focusing on key points that demonstrate your suitability for the role. Avoid jargon and make it easy for us to understand your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Trafford Council
✨Know Your Council Services
Before the interview, make sure you brush up on the various Council services that the local government body offers. Familiarise yourself with common inquiries and resolutions so you can demonstrate your knowledge and readiness to assist customers effectively.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member, focusing on how you would handle customer inquiries and provide solutions.
✨Emphasise Your Customer Service Passion
During the interview, share specific examples of how you've gone above and beyond in previous customer service roles. Highlight your genuine passion for helping others and how it aligns with the organisation's focus on employee wellbeing and positive work culture.
✨Be Flexible and Adaptable
This role requires flexibility in working hours, so be prepared to discuss your availability. Share instances where you've successfully adapted to changing situations in a fast-paced environment, showcasing your ability to thrive under pressure.
