At a Glance
- Tasks: Provide essential admin support to our Family Hubs and help coordinate activities.
- Company: Join Trafford Council, dedicated to supporting families in a welcoming environment.
- Benefits: Enjoy 26 days of annual leave, flexible perks, and a generous pension scheme.
- Other info: Opportunities for personal growth and wellbeing initiatives available.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in admin roles, strong communication skills, and IT proficiency required.
The predicted salary is between 30000 - 40000 £ per year.
About the Role… Our Best Start Family Hubs provide a welcoming space where families can access a range of integrated services, advice and support. We are looking for a motivated and highly organised administrator to join our team as a Business Support Officer. You will play a key role in supporting the smooth day‑to‑day operation of the Family Hubs. Based primarily at Best Start Family Hub West in Partington, you will also provide support across Trafford’s Family Hub Network.
Key Responsibilities
- Providing comprehensive administrative support to the Family Hubs team
- Supporting the coordination of hub activities, meetings and events
- Maintaining accurate records and databases, ensuring data quality and compliance
- Supporting financial processes including purchase orders, invoices and budget monitoring
- Assisting in the development and maintenance of efficient business systems and processes
- Working collaboratively with colleagues and partners to support service delivery across the Family Hub Network in Trafford
- Delivering excellent customer service to families and professionals.
About You… You will deliver high‑quality administrative and business support, ensuring effective systems, communication and processes are in place to support staff, partners and families. We are looking for someone who is:
- Experienced in an administrative or business support role
- A confident communicator with strong verbal and written skills
- Able to build positive relationships with colleagues, partners and families
- Experienced in financial admin using financial systems and processes
- Highly organised, with the ability to manage competing priorities
- IT proficient, with excellent skills in Microsoft Office and business systems.
Additional Information
An enhanced DBS Check with children/adults barred list will be required. This role is office based at Best Start Family Hub West (Partington) with occasional support also required at Best Start Family Hub North (Stretford).
What you’ll love about working with us…
- Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
- Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working
- Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
- Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential.
- Wellbeing First: Guided wellbeing walks and “Tea and Talk” sessions, and events like World Mental Health and National Fitness Day.
- Connect with us: Connect with colleagues through our staff forums or join our Let’s Talk events to network, share ideas, and hear about the exciting work happening across our council.
- Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards.
Key Information…
Pre-Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and a medical check. Trafford Council is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to pre-employment safeguarding checks, including an enhanced Disclosure and Barring Check.
Please note: We are not a licensed sponsor and will not be able to support with your work visa.
Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please click here: Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council
Business Support Officer in Carrington employer: Trafford Council
At Trafford Council, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment at our Best Start Family Hub West in Partington. With generous leave, flexible perks, and a strong focus on employee development through leadership programmes and personal coaching, we empower our staff to grow and thrive while making a meaningful impact in the community. Join us to be part of a team that values wellbeing, celebrates achievements, and fosters positive relationships with families and partners.
