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- Tasks: Support the Transformation team with project administration and governance reporting.
- Company: Join Trafford Council, a people-centred organisation that values your input.
- Benefits: Competitive salary, hybrid working, and opportunities for personal and professional growth.
- Why this job: Make a real impact by contributing to meaningful change initiatives in your community.
- Qualifications: Experience in administrative support and proficiency in Microsoft 365 tools required.
- Other info: Friendly environment with a focus on collaboration and development.
The predicted salary is between 28000 - 35000 £ per year.
Address Trafford Town Hall, Talbot Road, Stretford, M32 0TH. Salary £32,061 to £33,699 per annum. Salary Grade Band 5.
Job category: Business and Corporate Services
Job Type: Policy, Business Analysis, Change
You will have proven experience providing support to a team or function, using administrative and financial systems and processes to ensure accuracy and efficiency. Ability to independently prepare professional PowerPoint presentations and comprehensive reports with clarity and precision. Ability to confidently use Microsoft 365 tools for collaboration and document management, along with familiarity with social media platforms for communication and engagement purposes. You will demonstrate strong active listening and excellent communication skills (both verbal and written), with the ability to produce high‑quality, detail‑oriented materials such as letters, information bulletins, and meeting minutes.
About the Role: As a Business Change Support Officer, you will work within the PMO providing comprehensive administrative, project and programme support to the Transformation team and the projects they manage. In addition, part of your time will be dedicated to supporting the Assistant Director with key pieces of work, contributing to the successful delivery of change initiatives. You will support the implementation of business change projects to assist in the provision, development and implementation of the project deliverables. You will manage governance reporting from within the Transformation programme to senior boards and ensure quality and consistency in reporting and minuting across all programmes. You will assist team members with research and obtaining benchmarking information, and gathering and analysing information and data on costs, resources and performance in defined service areas to develop business cases, project plans, resource and risk assessments for specific projects within the programme. Act as a key point‑of‑contact for software used by the team, support with training and development, and with administration of the software.
Additional Information: Willingness to travel to different sites across the borough. This role supports hybrid working, requiring a minimum of two days per week based at a Trafford Council building. For an informal chat about the role, please contact Grace Maliti at Grace.Maliti@trafford.gov.uk.
About the benefits: You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people‑centered and values‑based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.
Business Change Support Officer employer: Trafford Council
Contact Detail:
Trafford Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Trafford Council. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to business change and project support. We recommend using the STAR method to structure your answers – it’s all about showcasing your skills effectively!
✨Tip Number 3
Show off your tech skills! Be ready to discuss how you've used Microsoft 365 tools and any software relevant to the role. We want to see that you can hit the ground running with the tech side of things.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Change Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in providing support to teams, especially in administrative and financial systems. We want to see how your skills align with the role of Business Change Support Officer!
Showcase Your Communication Skills: Since strong communication is key for this role, include examples of your written work, like reports or presentations. We love seeing clarity and precision, so don’t hold back on showcasing your best pieces!
Highlight Your Tech Savvy: Mention your proficiency with Microsoft 365 tools and any experience with social media platforms. We’re looking for someone who can confidently use these tools for collaboration and engagement, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Trafford Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Change Support Officer. Familiarise yourself with the key tasks mentioned in the job description, such as providing administrative support and managing governance reporting. This will help you demonstrate your knowledge and show how your experience aligns with their needs.
✨Showcase Your Communication Skills
Since strong communication skills are crucial for this role, prepare examples that highlight your ability to produce high-quality materials like reports and presentations. Practise articulating your thoughts clearly and confidently, as this will reflect your capability to engage effectively with team members and stakeholders.
✨Be Ready to Discuss Tools and Systems
Brush up on your knowledge of Microsoft 365 tools and any relevant administrative or financial systems. Be prepared to discuss how you've used these tools in past roles to enhance efficiency and accuracy. If you have experience with social media platforms for communication, don’t forget to mention that too!
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the Transformation team and their projects. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values. Plus, it gives you a chance to engage in a meaningful conversation!