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- Tasks: Support enrolment processes and provide excellent service to students and families.
- Company: Join a diverse and inclusive college environment with flexible working hours.
- Benefits: Enjoy 40 days annual leave, generous pension contributions, and free onsite parking.
- Other info: Full training provided, with great opportunities for professional development.
- Why this job: Make a positive impact on students' journeys as they start their college experience.
- Qualifications: Friendly, organised, and comfortable with IT; customer service experience is a plus.
The predicted salary is between 28000 - 30000 £ per year.
We are looking to appoint enthusiastic and organised Enrolment Assistants to support our busy enrolment periods. This is a key front‑line role, providing an excellent service to applicants, students, parents/carers and colleagues to ensure enrolment runs smoothly and efficiently. You will play an important part in supporting learners as they join the College, helping them feel welcomed, informed and confident at the start of their journey with us.
About you:
- Friendly, approachable and confident dealing with a diverse range of people
- Well organised with strong attention to detail
- Comfortable using IT systems and handling sensitive information confidentially
- Able to work well under pressure during busy periods
- A strong team player with a positive, flexible approach
Previous experience in a customer service, administration, education or student‑facing role is desirable, but not essential as full training will be provided.
Exceptional Benefits Package:
- 40 days annual leave (plus bank holidays)
- Generous company pension contribution of 20.8%
- Onsite Costa Coffee & Subsidiary staff canteen
- Employee Assistance Programme that extends support to your family members
- Tailored Professional Development plan
- Free onsite Parking
We are an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to being a Disability Confident Employer, all disabled applicants who meet the minimum requirements of the job, as set out in the job description and person specification, will be guaranteed an interview.
The Trafford & Stockport College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at the Trafford & Stockport College Group is subject to an Enhanced DBS Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. The Group will meet the costs associated with this.
Please note that new guidance in Keeping Children Safe in Education 2025 requires us to carry out an online search as part of our due diligence on successful candidates.
Enrolment Assistant in Altrincham employer: Trafford College
Contact Detail:
Trafford College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enrolment Assistant in Altrincham
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with what an Enrolment Assistant does and think about how your skills match up. This will help you shine in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at events. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be able to keep track of your application status easily. Don’t miss out on this opportunity!
We think you need these skills to ace Enrolment Assistant in Altrincham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping others shine through. We want to see that you're excited about the role and ready to support our students as they embark on their journey with us.
Be Organised and Detail-Oriented: Make sure your application is well-structured and free of errors. We appreciate candidates who pay attention to detail, so double-check your spelling and grammar before hitting send!
Highlight Relevant Experience: Even if you don't have direct experience in an enrolment role, share any customer service or administrative experience you have. We value transferable skills, so don’t hesitate to showcase how your background can benefit us.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we receive all your details and can consider you for the Enrolment Assistant position.
How to prepare for a job interview at Trafford College
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Enrolment Assistant role. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As an Enrolment Assistant, you'll be interacting with a diverse range of people. Prepare examples from your past experiences where you've successfully dealt with customers or worked in a team. Highlight your friendly and approachable nature, as this is crucial for making applicants feel welcomed.
✨Demonstrate Your Organisational Skills
Being organised is key in this role, especially during busy enrolment periods. Think of specific instances where you've managed multiple tasks effectively. You could mention how you prioritised tasks or used IT systems to keep everything on track, which will show your attention to detail.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, or the college's approach to student support. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.