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For Companies At a Glance
- Tasks: Support the international sales team with admin, pricing, and customer relations.
- Company: Traffic Tech is a leading logistics partner for global brands, ensuring efficient freight movement.
- Benefits: Enjoy full medical cover, 25 days holiday, and a pension scheme.
- Why this job: Join a rapidly growing team in logistics and build valuable customer relationships.
- Qualifications: 3-5 years in a similar role, preferably in freight forwarding or logistics.
- Other info: Full-time position with onsite training; great energy and attitude required!
The predicted salary is between 24000 - 36000 £ per year.
Join Traffic Tech, a team that keeps the global economy moving. Traffic Tech is recognised as an industry leader and the logistics partner to many highly recognisable international brands. With 30 offices throughout the United States, Canada, Mexico, and China, the company offers progressive and efficient solutions for moving freight by land, sea, and air.
Your Part in It:
Working from our Egham Office, we are looking for our next Sales Support Coordinator. You will be providing administrative, pricing, and commercial support to our Sales team and customers. Your work will support our International Sales team, and you will work directly with customers to ensure excellent relationships are maintained. This opportunity is ideal for anyone looking to further their career in the logistics field as our international team is rapidly growing.
What the Job Entails:
- Provides administrative, pricing, and commercial support to the international sales team and ensures excellent customer relationships.
- Receives and handles pricing inquiries, collects accurate information for pricing procurement; +300 quotes/month generated regularly.
- Issues, completes, and distributes quotes within assigned product and direction: Manages regular or ad-hoc quotes updates of all assigned accounts.
- Ensures customers' price/service demands are handled in a timely and professional manner with both pre-sales and after-sales assistance.
- Conducts post-sales follow-up with assigned key customers to develop customer/business retention and increased GP/transactions.
What We Are Looking For:
- At least 3-5 years in a similar position; preferably in the freight forwarding/logistics industry (multi-modal preferred).
- Broad commercial and operational experience in the sector.
- Capable of independently expanding the air and ocean freight department and making it profitable/increasing profitability.
- Knowledge of ocean carriers pricing and inside sales experience is an asset.
- Relevant experience with CargoWise, Cargosphere, or other pricing/quoting platforms will be helpful to succeed in this role.
- Outgoing personality; high energy; flexible.
- Great attitude and desire to work hard while having fun!
What We Offer:
- Full medical and dental cover provided by Employer through our corporate agreement (participation optional).
- Death-in-service scheme.
- 25 working days' holiday per year in addition to normal UK public holidays.
- Pension scheme available.
- Full-Time ONLY, Monday-Friday, and Training provided onsite.
Sales Support Coordinator employer: Traffic Tech
Contact Detail:
Traffic Tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator
✨Tip Number 1
Familiarise yourself with the logistics industry, especially freight forwarding. Understanding key terms and processes will help you speak confidently during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the logistics sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at Traffic Tech.
✨Tip Number 3
Brush up on your skills with pricing and quoting platforms like CargoWise or Cargosphere. Familiarity with these tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Prepare to discuss your previous experiences in customer service and sales support. Be ready to share specific examples of how you've maintained relationships and handled inquiries effectively, as this is crucial for the Sales Support Coordinator role.
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support and logistics. Emphasise any specific roles where you've provided administrative or pricing support, as this is crucial for the Sales Support Coordinator position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the logistics industry and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Focus on skills that are particularly relevant to the role, such as customer relationship management, pricing inquiries handling, and experience with quoting platforms like CargoWise. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Sales Support Coordinator role.
How to prepare for a job interview at Traffic Tech
✨Know the Company Inside Out
Before your interview, make sure to research Traffic Tech thoroughly. Understand their services, values, and recent news. This will help you demonstrate your genuine interest in the company and how you can contribute to their mission.
✨Highlight Relevant Experience
Be prepared to discuss your previous roles in sales support or logistics. Focus on specific examples where you've successfully handled pricing inquiries or maintained customer relationships, as these are key aspects of the Sales Support Coordinator role.
✨Showcase Your Communication Skills
As a Sales Support Coordinator, effective communication is crucial. During the interview, practice clear and concise responses. You might also want to prepare for questions about how you would handle difficult customer interactions.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to resolve issues or improve processes in your past roles. Be ready to share these experiences, as they will illustrate your ability to think critically and adapt in a fast-paced environment like logistics.
