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- Tasks: Install, maintain, and service CNC and manual woodworking machinery.
- Company: Join a globally recognised leader in woodworking machine tools and automation solutions.
- Benefits: Enjoy competitive pay, overtime, a company vehicle, 30 days holiday, and a contributory pension scheme.
- Why this job: Be part of a growing business with robust training and a supportive culture.
- Qualifications: Experience as a field service engineer and knowledge of mechanical repairs required.
- Other info: Nationwide travel expected; regional assignments preferred for convenience.
The predicted salary is between 30000 - 42000 £ per year.
A service engineer position has become available with a leading OEM of both CNC and traditional woodworking machinery. Globally recognized as a true leader in the woodworking machine tool industry, they specialize in providing automation and processing solutions to clients across various manufacturing sectors. They have a great infrastructure in the UK that consists of a large mix of multi-skilled service engineers, technical helpdesk support, applications and training staff, and a UK head office for machine availability/upgrades.
This position offers a competitive basic salary depending on experience, paid door to door, overtime during the weekend, overnight stay allowances, a company vehicle with an option for private mileage, 30 days holiday, a contributory pension scheme, great product training, and much more.
Responsibilities for the Service Engineer include:
- Installation, commissioning, maintenance & service of CNC and manual machinery including saws, CNC machining centres, drills, CNC Edgebanders, and automated handling equipment.
- Routine service and inspection checks to company standard.
- Breakdown maintenance including both mechanical and electrical repairs.
- Full installation, setup, levelling, and geometry checks.
- Providing end user support to customers as well as training and demos.
- Reporting back to the office on any spares or replacement part requirements.
- Using a laptop to complete all service and maintenance reports, and to submit timesheets/expenses.
This role represents an excellent opportunity to work in a growing business within a solid and stable market, and will enjoy a high degree of trust to ensure jobs are completed or delivered as planned. There is a robust training package with this role too; working for an OEM, they’re able to deliver effective training to upskill on their products fairly quickly. Nationwide travel is expected at times; however, the business aims to keep engineers as regional as possible whilst on breakdowns and servicing.
To be successful in this Service Engineer role, you will have:
- Previous experience as a field service engineer working for a similar OEM of capital equipment.
- Strong knowledge of mechanical repairs to machine tools, along with basic knowledge of working safely with electrical circuits and wiring to swap parts like for like.
- A willingness to travel nationally and show flexibility towards overnight stays when required.
- A full clean driver’s license.
Service Engineer employer: Traffic Generation Marketing
Contact Detail:
Traffic Generation Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the specific CNC and woodworking machinery that the company uses. Understanding the technical aspects and common issues can help you stand out during interviews, as you'll be able to speak knowledgeably about the equipment.
✨Tip Number 2
Network with current or former service engineers in the industry. They can provide insights into the role and the company culture, which can be invaluable when preparing for your interview.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of past experiences where you've successfully handled breakdowns or repairs. This will show your potential employer that you can think on your feet and manage challenges effectively.
✨Tip Number 4
Be ready to discuss your flexibility regarding travel and overnight stays. Since this role requires national travel, showing that you're adaptable and willing to meet these demands can make a positive impression.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a field service engineer, particularly with CNC and traditional woodworking machinery. Emphasise your mechanical repair skills and any experience with electrical circuits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention specific experiences that demonstrate your ability to handle installation, maintenance, and customer support effectively.
Highlight Relevant Skills: In your application, clearly outline your skills related to machine tools, including any certifications or training you've received. Mention your willingness to travel and flexibility for overnight stays, as these are key requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a Service Engineer role.
How to prepare for a job interview at Traffic Generation Marketing
✨Showcase Your Technical Skills
Make sure to highlight your experience with CNC and manual machinery during the interview. Be prepared to discuss specific machines you've worked on, as well as any mechanical and electrical repairs you've successfully completed.
✨Demonstrate Problem-Solving Abilities
Service engineers often face unexpected challenges. Share examples of how you've tackled breakdowns or maintenance issues in the past, focusing on your analytical skills and ability to think on your feet.
✨Emphasise Your Customer Support Experience
Since providing end-user support is a key part of the role, be ready to discuss your experience in training customers or conducting demos. Highlight any positive feedback you've received from clients to showcase your communication skills.
✨Prepare for Questions on Travel Flexibility
As the role requires national travel and occasional overnight stays, be honest about your availability and willingness to travel. Consider discussing any previous experiences that demonstrate your adaptability in similar situations.
