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For Companies At a Glance
- Tasks: Install, maintain, and service CNC and manual woodworking machinery.
- Company: Join a globally recognised leader in woodworking machine tools and automation solutions.
- Benefits: Enjoy competitive salary, overtime pay, company vehicle, 30 days holiday, and a pension scheme.
- Why this job: Be part of a growing business with robust training and a supportive team culture.
- Qualifications: Experience as a field service engineer with mechanical repair knowledge and a clean driver's license.
- Other info: Nationwide travel required, but regional assignments are prioritised.
The predicted salary is between 30000 - 42000 £ per year.
A service engineer position has become available with a leading OEM of both CNC and traditional woodworking machinery. Globally recognized as a true leader in the woodworking machine tool industry, they specialize in providing automation and processing solutions to clients across various manufacturing sectors. They have a great infrastructure in the UK that consists of a large mix of multi-skilled service engineers, technical helpdesk support, applications and training staff, and a UK head office for machine availability/upgrades.
This position offers a competitive basic salary depending on experience, paid door to door, overtime during the weekend, overnight stay allowances, a company vehicle with the option for private mileage, 30 days holiday, a contributory pension scheme, great product training, and much more.
Responsibilities for the Service Engineer include:
- Installation, commissioning, maintenance & service of CNC and manual machinery including saws, CNC machining centres, drills, CNC Edgebanders, and automated handling equipment.
- Routine service and inspection checks to company standard.
- Breakdown maintenance including both mechanical and electrical repairs.
- Full installation, setup, levelling, and geometry checks.
- Providing end-user support to customers as well as training and demos.
- Reporting back to the office on any spares or replacement part requirements.
- Using a laptop to complete all service and maintenance reports, and to submit timesheets/expenses.
This role represents an excellent opportunity to work in a growing business within a solid and stable market, and will enjoy a high degree of trust to ensure jobs are completed or delivered as planned. There is a robust training package with this role too; working for an OEM, they’re able to deliver effective training to upskill on their products fairly quickly. Nationwide travel is expected at times; however, the business aims to keep engineers as regional as possible whilst on breakdowns and servicing.
To be successful in this Service Engineer role you will have:
- Previous experience as a field service engineer working for a similar OEM of capital equipment.
- Strong knowledge of mechanical repairs to machine tools, along with basic knowledge of working safely with electrical circuits and wiring to swap parts like for like.
- Willingness to travel nationally and show flexibility towards overnight stays when required.
- Full clean driver's license.
Service Engineer employer: Traffic Generation Marketing
Contact Detail:
Traffic Generation Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the specific CNC and woodworking machinery that the company uses. Understanding the technical aspects and common issues can give you an edge during interviews, showing your genuine interest and expertise in their products.
✨Tip Number 2
Network with current or former service engineers in the industry. They can provide insights into the role and the company culture, which can be invaluable when preparing for interviews or discussions with hiring managers.
✨Tip Number 3
Highlight any relevant certifications or training you've completed related to mechanical repairs or electrical safety. This will demonstrate your commitment to professional development and your readiness to tackle the responsibilities of the role.
✨Tip Number 4
Prepare to discuss your experience with customer support and training. Since the role involves providing end-user support and demos, showcasing your communication skills and ability to train others will set you apart from other candidates.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a field service engineer, particularly with CNC and traditional woodworking machinery. Emphasise your mechanical repair skills and any experience with electrical circuits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the woodworking machine tool industry. Mention specific experiences that demonstrate your ability to handle installation, maintenance, and customer support effectively.
Highlight Relevant Skills: In your application, clearly outline your skills related to breakdown maintenance, routine inspections, and providing end-user support. Include any training or certifications that are relevant to the role.
Show Willingness to Travel: Since the role requires national travel, express your flexibility and willingness to stay overnight when necessary. This shows your commitment to meeting the job's demands.
How to prepare for a job interview at Traffic Generation Marketing
✨Showcase Your Technical Skills
Make sure to highlight your experience with CNC and manual machinery during the interview. Be prepared to discuss specific examples of installations, maintenance, and repairs you've performed, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Service engineers often face unexpected challenges. Prepare to share instances where you've successfully diagnosed and resolved mechanical or electrical issues. This will show your potential employer that you can think on your feet and handle breakdowns effectively.
✨Emphasise Your Customer Service Skills
Since the role involves providing end-user support and training, it's crucial to convey your ability to communicate clearly and effectively with customers. Share examples of how you've trained clients or provided exceptional service in the past.
✨Be Ready for Questions on Travel Flexibility
Given the national travel requirements of the job, be prepared to discuss your willingness to travel and stay overnight when necessary. Showing enthusiasm for this aspect of the role can set you apart from other candidates.
