Pharmacy Technician in Portsmouth

Due to expansion of the team we are looking for a Pharmacy Technician to join our medicines management team. The postholder will be an integral part of the general practice team, working with their professional boundaries in each practice within the Primary Care Network (PCN).

Main duties of the job
This role will work under the supervision of the clinical pharmacist to ensure the safe, accurate and timely supply of prescribed medication to patients.

They will provide technical and administrative support to the clinical pharmacist and clinicians.

The pharmacy technician will support the PCN and practice clinical team with queries around medication from patients.

The pharmacy technician will complete audits around patient safety in the prescribing of medication and present the information for sharing with the clinical team.

About us
Portsmouth South Coast Primary Care Network consists of 2 GP Practices in Southsea covering a total practice population of approximately 39,500. The PCN was successfully formed in July 2019 and has already reaped success through collaborative working. The next stage in its development is an expansion in the workforce that works across the PCN.

Job responsibilities
The following are the core responsibilities of the PCN pharmacy technician. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

Primary

To work as part of a multi-disciplinary team whilst in a supporting function to the clinical pharmacist and other clinicians and within agreed prescribing standard operating procedures

To support the clinical pharmacist as the PCN point of contact for all medicines related matters

To process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines

To issue prescriptions in line with agreed clinical protocols and within your competency

To encourage cost-effective prescribing throughout the PCN

To undertake medicines reconciliation post discharge and on other transfers of care

To update and maintain accurate and timely patient medication records on each practice clinical system, including advice given and action taken

To liaise with secondary and primary care colleagues to ensure correct medicines are continued following the transfer of care

To monitor practice adherence to the prescribing policy

To support virtual and remote models of consultation and support including e-consultations, telehealth and telemedicine

To liaise with practices and implement and embed a robust repeat prescribing system for use across all practices

To support the clinical pharmacist in improving the quality and effectiveness of prescribing through clinical audit and education to improve performance against NICE standards, and clinical and prescribing guidance

To support the clinical pharmacist in producing a prescribing newsletter or bulletin on a quarterly basis

To ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs

To apply infection-control measures within the practice according to local and national guidelines

To identify and be proactive in your training needs and development and as agreed with the Clinical Pharmacist

To support in the delivery of enhanced services and other service requirements on behalf of the PCN

To participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events

To actively signpost patients to the correct healthcare professional

To undertake all mandatory training and induction programmes

To contribute to and embrace the spectrum of clinical governance

To attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

To contribute to public health campaigns (e.g. flu clinics) through advice or direct care

To maintain a clean, tidy, effective working area at all times

Person Specification
Skills

Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face

Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports

Good personal organisational skills

Effective time management

Demonstrate personal accountability, emotional resilience and work well under pressure

Personal Qualities

Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct

Ability to use own initiative, discretion and sensitivity

Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity

Flexible and cooperative

Ability to identify risk and assess/manage risk when working with individuals

Sensitive and empathetic in distressing situations

Able to finish work tasks

Problem solving and analytical skills

Ability to maintain confidentiality

Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety

Flexibility to work outside of core office hours

Experience

Evidence of working autonomously or as part of a team.

Experience working in a primary care setting

Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services

An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners

Good clinical system IT knowledge, preferably SystmOne

Qualifications

GCSE in Maths, English and science or equivalent.

NVQ level 2 in pharmacy services or equivalent

NVQ level 3 (or working towards) in pharmacy services or equivalent.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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