Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch service to clients and manage membership administration.
- Company: Join a dynamic team focused on exceptional client experiences.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference in clients' lives while developing your skills in pensions.
- Qualifications: Detail-oriented with experience in pensions and strong communication skills.
- Other info: Fast-paced environment with room for career advancement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are looking for motivated and detail-focused pensions associates to join our Member Services Team. As part of this team you will provide exceptional service to clients with defined benefit (DB) and defined contribution (DC) arrangements.
Key responsibilities:
- Provide a service that is considered to be “First Class” by clients and in accordance with agreed measures and timescales.
- Process all aspects of membership administration.
- Knowledge of policies and process of ISO 27001 and where they can be accessed and followed.
- Produce accurate written correspondence to deadlines.
- Respond to members’ telephone queries either in writing or verbally.
- Provide members with quotations as requested, accurately and to agreed deadlines.
- Set up and process forthcoming retirements for payroll purposes.
- Understand the principles behind commutation factors and calculations.
- Understand the context and acknowledge of Guaranteed Minimum Pension (GMP) from first principles and have an awareness of contracting-out.
- Undertake periodical and ad hoc administrative tasks as required.
- Computer literate.
- Experienced in the use of MS Office.
- DB/DC experience.
- Ability to complete manual calculations accurately.
- Strong team player.
- Knowledge and understanding of current pension legislation and an appreciation of upcoming changes.
- PMI Qualified (or studying).
- Experience of managing projects.
- Prior use of the IntelliPen administration system.
- Well organised, with ability to deal with multiple priorities at the same time and a flexible attitude to accommodate change.
- Excellent verbal and written communication skills.
Pensions Associate employer: Trafalgar House Pensions Administration Limited
Contact Detail:
Trafalgar House Pensions Administration Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Associate
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the hunt for a Pensions Associate role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of DB and DC arrangements. Be ready to discuss how you can provide that 'First Class' service we all strive for. Show them you’re not just a candidate, but the perfect fit for their team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable answering questions about your experience with ISO 27001 and pension legislation. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process. Let’s get you that Pensions Associate role!
We think you need these skills to ace Pensions Associate
Some tips for your application 🫡
Show Your Attention to Detail: As a Pensions Associate, being detail-focused is key. Make sure your application is free from typos and errors. Double-check everything before hitting send – we want to see that you can produce accurate written correspondence!
Tailor Your Application: Don’t just send the same CV and cover letter everywhere! Highlight your experience with defined benefit (DB) and defined contribution (DC) arrangements. We love seeing how your background aligns with our needs, so make it personal!
Demonstrate Your Communication Skills: Since you'll be responding to members' queries, showcase your excellent verbal and written communication skills in your application. Use clear and concise language, and don’t forget to convey your enthusiasm for providing first-class service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Trafalgar House Pensions Administration Limited
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of defined benefit and defined contribution schemes. Be ready to discuss the principles behind commutation factors and Guaranteed Minimum Pension (GMP). This will show that you're not just familiar with the terms, but that you truly understand them.
✨Showcase Your Communication Skills
Since you'll be dealing with clients directly, practice articulating complex pension concepts in simple terms. Prepare examples of how you've effectively communicated with clients in the past, whether through written correspondence or over the phone.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage multiple priorities and deadlines. Share specific examples of how you've successfully juggled tasks in previous roles, especially in a fast-paced environment like pensions administration.
✨Familiarise Yourself with ISO 27001
Understanding the policies and processes related to ISO 27001 is crucial for this role. Make sure you know where to find these guidelines and can discuss how they apply to member services. This will highlight your attention to detail and commitment to compliance.
