At a Glance
- Tasks: Join our team to deliver top-notch pension services and support clients with DB and DC arrangements.
- Company: Dynamic and progressive organisation focused on innovation and teamwork.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Flexible work culture with opportunities for professional growth.
- Why this job: Make a real impact in pension administration while advancing your career.
- Qualifications: Five years of DB/DC experience and strong customer service skills required.
The predicted salary is between 40000 - 50000 € per year.
We are seeking highly experienced and detail-orientated pensions administrators to join our dynamic and motivated Member Services Team. As part of this team, you will provide exceptional service to clients with both Defined Benefit (DB) and Defined Contribution (DC) arrangements.
As an ideal candidate, you must have a minimum of five years of experience in DB and DC administration, with a proven track record of providing excellent customer service, exceptional attention to detail, and a strong commitment to teamwork. Additionally, knowledge of IntelliPen and holding recognised pensions qualifications would be highly beneficial.
This is a fantastic opportunity for a skilled and motivated individual to advance their career with a progressive and innovative organization. If you have a passion for pension administration, exceptional customer service skills, and a desire to work in a supportive team environment, we encourage you to apply.
Key Responsibilities:- Deliver a first-class service to clients in accordance with agreed measures and timescales.
- Allocate and check the work of Pensions Associates for accuracy and ensure deadlines are met.
- Process all aspects of membership administration, including providing benefit quotations to members.
- Ensure all written and verbal communication is accurate and presented in a professional manner.
- Demonstrate a good understanding of DB and DC administration, including benefit calculations, contracting-out and the Pension Freedoms.
- Produce stewardship reports within the required timescales.
- Ensure processes and documentation are kept up to date and challenge procedures to identify process improvements and efficiencies.
- Undertake periodic and ad hoc administrative tasks as required.
- Participate in new business exercises, representing the Company to external prospects and clients as required.
- Computer literate and experienced in the use of MS Office.
- Extensive DB/DC experience.
- Ability to complete manual calculations accurately.
- Good team player.
- Knowledge and understanding of current pension legislation and an appreciation of upcoming changes.
- PMI Qualified (or studying).
- Experience of managing and delivering projects for clients to specification, time, and budget.
- Prior use of the IntelliPen administration system.
- Experience of leading on DB and/or DC scheme(s).
- Well organized and has a flexible attitude to comfortably accommodate change.
- Excellent verbal and written communication skills.
If you are an experienced pensions administrator who is passionate about delivering excellent customer service and is looking for a new challenge, we encourage you to apply. We are a dynamic and progressive organisation, offering a supportive team environment, opportunities for career development, and competitive remuneration packages.
Senior Pensions Associate in Farnborough employer: Trafalgar House Pensions Administration Limited
Join a dynamic and progressive organisation that values exceptional customer service and teamwork in the pensions administration sector. As a Senior Pensions Associate, you will thrive in a supportive environment that fosters professional growth and offers competitive remuneration packages, all while working alongside a motivated team dedicated to delivering first-class service to clients. With opportunities for career advancement and a commitment to innovation, this role is perfect for those looking to make a meaningful impact in their field.
Contact Detail:
Trafalgar House Pensions Administration Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pensions Associate in Farnborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Prepare for interviews by brushing up on your DB and DC knowledge. Be ready to discuss your experience with benefit calculations and customer service scenarios. Show us how you can deliver that first-class service we’re after!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that excite you, and tailor your approach to each role to stand out from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Senior Pensions Associate in Farnborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in DB and DC administration. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about pensions and how your customer service skills can benefit our team. Keep it professional but let your personality show!
Showcase Your Attention to Detail:Since we’re all about accuracy, make sure your application is free from typos and errors. Double-check everything before hitting send – it shows us you care about the little things!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Trafalgar House Pensions Administration Limited
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of Defined Benefit (DB) and Defined Contribution (DC) arrangements. Be ready to discuss specific examples from your experience that demonstrate your understanding of benefit calculations, contracting-out, and the Pension Freedoms.
✨Showcase Your Customer Service Skills
Prepare to share instances where you've provided exceptional service to clients. Think about how you handled challenging situations and what steps you took to ensure client satisfaction. This will highlight your commitment to delivering a first-class service.
✨Demonstrate Attention to Detail
Since this role requires exceptional attention to detail, be prepared to discuss how you ensure accuracy in your work. You might want to mention any processes you follow or tools you use to double-check your calculations and documentation.
✨Be Ready to Discuss Teamwork
As a team player, it's important to convey how you collaborate with others. Share examples of how you've allocated tasks, checked work for accuracy, or contributed to team projects. This will show that you can thrive in a supportive team environment.
